Automotive BDC Representative - Sales
Automotive BDC Representative - Sales
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$ 50000 - 80000
1 Vacancy
Job Description
Why Work for the Koppel Auto Group
Here at Koeppel Auto Group we Kare! We have over 500 employees in our organization and we believe in cultivating talent from within seeking out talented employees who can become Koeppels future managers. Factory training is offered to qualified employees seeking certification in sales service or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.
Experienced BDC Representatives to join their team! Experience a plus but we will train the right person.
40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!!
Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customers needs. This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.
$50000$80000/year based upon experience
What We Offer:
Medical Dental & Vision Insurance
401K Plan
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Familyowned and operated
Discounts on products and services
BDC Responsibilities include:
Answering all incoming calls to the department and scheduling appointments
Answering all internet inquiries to facilitate appointments into the dealership
Making phone calls to customers after they have visited the showroom to find out about their experience
Helps customers with vehicle selection and promotes model options and features valueadd products and services via phone email text or chat
Maintains accurate sales documentation in CRM
Maintains uptodate knowledge of all vehicles accessories financing options and promotions
Attends all staff meetings trainings and educational classes as required
Performs other duties as assigned
BDC Qualifications:
Must have a clear articulate and pleasant speaking voice
Must be a selfstarter
Customer service and/or telephone contact experience
Must be dependable and report to work every day on time
Must be friendly and upbeat and like talking on the phone helping people find answers to their questions
Must be able to address and answer customer requests via phone and email
Strong organizational skills and the ability to effectively multitask
Excellent bilingual communication skills a plus (writing and speaking)
Excellent followup skills
Dependable and compliant in following assigned work schedule which will include evening and Saturday hours
Excellent communication and interpersonal skills to interact professionally with customers coworkers management and others
Must be a people person but still know how to control the conversation
Professional appearance and demeanor
Must have an excellent attendance record and a commitment to being on time
Excellent telephone skills
Proficient computer and internet skills
Sales experience a plus (any industry)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
