Resident Support Specialist FT

WHO IS CHI

Community Housing Innovations (CHI) is a notforprofit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing have a home of their own and a job to support them. We believe quality affordable housing is the foundation for prosperity personal fulfillment and success.

WHY CHI

CHI employs a team of hardworking compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually (effective Jan 1 2023
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT WILL I BE DOING

CHI is looking for fulltime Resident Support Specialists (RSS) for one of our Dutchess County locations.

The Resident Support Specialist ensures the safety and security of all clients visitors staff and property. This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regulartours of the property. Reviews video cameras and monitors area consistently.
• Enforces CHI site and DSS policies regulations and rules with residents.
• Provides limited crisis intervention to residents when necessary until CHI professional staff Case Managers Program Managers or Director of Emergency Housing is able to be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift i.e. turnover census logs incident reports case notes etc.
• Conducts unit inspections in accordance with OTDA/DSS standards by physically entering each unit to insure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake. Perform bag searches upon intake and as required by bag search requirement protocol.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs notes incident reports). Maintains logs office and site in an orderly fashion.
• Support afterschool/evening activities as needed. Provide oversight of outdoor and recreational events.
• Informs Building Superintendent of work sites physical condition (i.e. dangerous conditions possible repair needs supply needs etc..
• Preps vacant units for new placements.
• Maintains proper usage of cleaning supplies and inventory
• Facilitates and documents evacuation procedures( i.e. fire drills) as directed by Program Manager
• At the direction of CHI staff (Program Manager or Director of Emergency Housing) acts as a liaison between the agency and the community at large.
• Other duties may be assigned by management as needed to ensure the successful operation of the program.

ANYTHING ELSE

• Salary: $18.00
• Open shift:
  • Full Time: Sunday Thursday 4pm12am (Friday and Saturday off).

WHAT DO I NEED

• Education: High School Diploma or GED preferred. 12 years of experience in a related field may be substituted for high School diploma or GED equivalent.

  Experience: 12 years of experience working in related field preferred; if candidate has High School Diploma GED or higher no work experience is required.

• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bilingual (Spanish) is a plus.
• Reasoning Ability: Ability to prioritize make appropriate decisions and judgment calls and perform proper notifications

DIVERSITY EQUITY AND INCLUSION

Community Housing Innovations Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race color creed religion national origin citizenship status age disability sex gender gender identity or expression sexual orientation marital status partnership status veteran status genetic information or any other status protected by applicable federal state or local laws. Community Housing Innovations is committed to diversity equity and inclusion.

This commitment applies to recruiting hiring placement promotion transfer compensation training assignments benefits employee activities termination access to facilities and programs and all other terms and conditions of employment as well as general treatment during employment.