Mobile Device Management Application Analyst I
Mobile Device Management Application Analyst I
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$ 61400 - 92100
1 Vacancy
Job Description
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Department
Information TechnologyJob Summary
Under general supervision the Application Analyst I plays a crucial role in maintaining and supporting our Citrix XenMobile MDM SaaS platform. This role collaborates with IT teams healthcare professionals and endusers to ensure the efficient and secure management of mobile devices used in healthcare settings.
Essential Functions:
- Citrix XenMobile MDM Support: Provide firstlevel support for Citrix XenMobile MDM SaaS platform including device enrollment configuration policy management and troubleshooting. 15
- Troubleshooting: Investigate and resolve technical issues related to mobile devices applications and MDM configurations with an emphasis on minimizing disruptions in healthcare operations. 15
- User Support: Assist endusers and healthcare professionals in setting up and managing mobile devices resolving technical issues and providing guidance on best practices. 10
- Mobile Application Management (MAM): Support the deployment updating and management of healthcarespecific mobile applications ensuring compliance with regulatory requirements. 10
- Inventory Management: Maintain an inventory of mobile devices track user access and ensure proper asset management within the Citrix XenMobile environment. 10
- Documentation: Maintain clear and uptodate documentation of Citrix XenMobile configurations policies and troubleshooting procedures. 10
- EndUser Training: Provide training to healthcare staff on the proper use of mobile devices and applications to enhance productivity and data security. 10
- Collaboration: Work closely with crossfunctional teams including IT security compliance and healthcare providers to ensure the seamless operation of mobile device management. 10
- Data Security: Collaborate with security and compliance teams to enforce data protection measures implement encryption and ensure HIPAA compliance in mobile device management. 5
- Continuous Improvement: Identify opportunities for improving the Citrix XenMobile MDM environment and actively participate in upgrades patches and enhancements. 5
Education:
- Bachelors degree in Information Technology or related field preferred.
- A combination of education and experience will be considered.
Work Experience:
- 13 years previous experience with Citrix XenMobile MDM SaaS platform or other MDM solutions required.
Knowledge Skills and Abilities:
- Knowledge and understanding of mobile device management principles and best practices especially in healthcare settings.
- Knowledge of mobile application management (MAM) and mobile security concepts.
- Excellent problemsolving and communication skills.
- Attention to detail and a commitment to data security and compliance.
Shift
Varies (United States of America)Work Type
RegularSalary
$61400.00 $92100.00 / yrBenefits
Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5 and generous medical plans
Free RTD EcoPass (public transportation)
Onsite employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands travel and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safetysensitive positions must pass a preemployment drug test once a conditional offer of employment has been made.
Denver Health is an integrated highquality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 schoolbased health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.
As Colorados primary and essential safetynet institution Denver Health is a missiondriven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.
Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
Required Experience:
IC
Employment Type
Full-Time
