Administrative Support Coordinator I Administrative Support Coordinator I

Position Summary

Were seeking a detailoriented and organized Administrative Support Coordinator I to join our highvolume fastpaced team! In this role youll play a crucial part in managing workflows that utilize Electronic Data Interchange (EDI) Optical Character Recognition (OCR) scanning and paperless sweep technologies. Youll help support the processing of domestic and international transcripts and other academic record documents for undergraduate applicants continuing students and degree candidates.

Key Responsibilities:

• Workflow Coordination: Coordinate and maintain workflows involving EDI OCR scanning and paperless technologies to ensure accurate and efficient processing of academic records.
• Document Processing: Assist in the receipt evaluation and processing of domestic and international transcripts and other student academic documents.
• Records Management: Maintain accurate and organized digital records while ensuring compliance with institutional policies and data integrity standards.
• Interdepartmental Communication: Communicate effectively with internal departments to support the timely processing of student records.

Why Join Us:

• Impactful Work: Play a key role in supporting students academic journeys by ensuring accurate and timely processing of their records.
• Collaborative Environment: Join a team of dedicated professionals committed to excellence and innovation.
• Professional Growth: Gain experience with advanced technologies like EDI and OCR while developing your administrative and organizational skills.
• Stability and Benefits: Enjoy the security of a wellestablished institution and access to a comprehensive benefits package.

Ready to make a difference Apply today and become part of a team that values precision teamwork and the pursuit of excellence!

Position Information

• This is a fulltime 1.0 timebase) benefits eligible permanent/probationary position.
• This position is designated nonexempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday Friday 8:00 a.m. to 4:30 p.m. but may vary based on operational needs.
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

Enrollment Services is comprised of the Office of Admissions Office of the Registrar Class Schedule and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

The Office of Admissions consists of the following areas: FirstYear Admissions Transfer Admissions Graduate Admissions Athletics & International Admissions Admissions Eligibility Unit Transfer Admission Support and Enrollment Services Support.

The function of Enrollment Services Support (ESS) is to provide administrative support services to the offices in Enrollment Services who provide service to students through determination of eligibility for admission to the University evaluation of records toward completion of degree requirements advising and graduation.

Enrollment Services Support is comprised of a manager lead six administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including: processing all incoming transcripts for applicants and continuing students; scanning and maintaining all documents related to the students academic records; and updating the student information system.

For more information regarding the Enrollment Services Department click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices as well as an ability to understand and operate in a variety of organizational structures. Additionally incumbents are expected to have a thorough knowledge of English grammar spelling and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program technical/vocational program or their equivalents combined with several years of related office work experience.

Key Qualifications

• Proficiency using Microsoft Office and Google Workspace.
• Proficiency in using personal computers and web browser functionality.
• Experience in document review data entry and maintaining and updating database records in a highvolume environment.
• Business writing experience.
• Experience coordinating administrative support functions for a group preferred.
• Experience reviewing educational transcripts is preferred.
• Experience working with student information systems imaging software scanning equipment and utilizing database reports is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3864 per month.

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits please clickhere.

CSU Classification Salary Range: $3864 $6072 per month.

SDSU Values

At SDSU our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University we are a community of diverse individuals who have and represent many perspectives beliefs and identities. This diversity lends our community strength and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSUs Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal antidiscrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

SDSU is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At SDSU excellence is built on merit talent diversity accessibility and equal opportunity for all.

Supplemental Information

Apply by March 31 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an asneeded basis and the position will remain open until filled.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g. H1B visa).Applicants must currently be authorized to work in the United States on a fulltime basis. Offers of employment are contingent upon the presentation of documents that demonstrate a persons identity and authorization to work in the United States which are consistent with the provisions of theImmigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smokefree campus. For more information please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at .