Endpoint Management Engineer Hybrid
Endpoint Management Engineer Hybrid
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Job Description
Reporting to the Director IT Support the Endpoint Management Engineer is responsible for the overall management of Bright Horizons endpoint management tools and environments in support of the employee base.
This is a hybrid role in our Newton MA office.
Bright Horizons is trusted by families and employers around the world for highquality childcare and early education backup care and workplace education. We partner with some of the worlds best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.
Essential Functions/Responsibilities
Day to day administration and support of endpoint management antivirus and hardware provisioning platforms.
Provide engineering design and development for new releases and enhancements in endpoint management and related platforms.
Deploy applications to the environment and provide support throughout the deployment process.
Identify and manage goals and opportunities to improve the health performance and availability of supported platforms.
Apply lessons learned for continuous process and delivery improvement for the customer.
Maintain patch management for supported endpoints in accordance with change management practices.
Implementing and troubleshooting mobile device management for iOS and Android.
Create and maintain Bright Horizons computer images and platforms for distribution.
Create maintain and distribute reporting showing health of platforms and endpoints.
Work with internal stakeholders to ensure requirements are integrated into planning for platform enhancements.
Serve as escalation point for Service Desk on problems/incidents regarding endpoint management and related platforms.
Minimum Requirements:
3 years of relevant required
3 years relevant experience would be considered in lieu of applicable degree
Experience with application packaging creating custom packages and deployments in Windows.
Extensive handson support experience with Windows 10 and the O365 Office suite of programs.
Preferred skills:
Mobile device management experience Intune preferred.
Indepth knowledge of scripting languages such as Powershell and Active Directory group policy.
Intermediate to advanced knowledge of provisioning patching deployment and management of desktop and/or server environment.
Excellent understanding of ITSM frameworks and change management processes.
Demonstrated problem determination analysis and resolution skills.
Should be project oriented with a strong ability to work autonomously.
Excellent interpersonal written and verbal communication skills.
At this time Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.
Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:
Medical dental and vision insurance
401(k) retirement plan
Life insurance
Longterm and shortterm disability insurance
Life at Bright Horizons:
Our people are the heart of our company. Because were as committed to our own employees as we are to the children families and clients we serve our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race color religion sex age disability sexual orientation veteran status national origin genetic information or any other characteristic protected under federal state or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process please contact the recruitment helpdesk ator . Determinations on requests for reasonable accommodation will be made on a casebycase basis.
Employment Type
Full-Time
