drjobs Communications Coordinator

Communications Coordinator

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1 Vacancy
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Job Location drjobs

Berkeley, CA - USA

Hourly Salary drjobs

$ 24 - 26

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Take your retail career in an inspiring new direction! Were looking for a Communications Coordinator to immediately join the Communications team at our Bay Areabased privately held nationwide retail company. This is your opportunity to work in a collaborative corporate environment where youll gain handson experience across various aspects of communications meeting/event/travel coordination training material and instructional design development reputation management and general administrative support. If you thrive in a growthoriented environment and are a motivated detailoriented team player this role is for you! Were looking for someone who can communicate effectively organize complex information and provide excellent customer service. Ready to grow with us Keep reading!
Position Highlights:

  • Hybrid: 60 inoffice 40 WFH
  • Candidate must be based in (or willing to relocate to) Los Angeles or Bay Area
  • WFH option is available after 36 months of training. Supervisor may extend training period if necessary
  • Wage: $24$26/hr $49k$54k/yr)
  • Fulltime
  • Reports to: Corporate Trainer
Responsibilities include:

Meeting Coordination & Training Support

Assist Corporate Trainer in the planning and production of all aspects of regularly held training events. Includes venue research vendor negotiations attendee communication agenda development meeting website development and maintenance meeting preparation and dayof support.
Support in creating meeting materials including outlines presentations and training documents.
Monthly Senior Leadership and storeline virtual meeting coordination: schedule compile and distribute agenda facilitate meetings and compile meeting minutes
Mandatory Quarterly Team Meeting coordination: communicate with stores when its time to schedule instore meeting compile and distribute agenda confirm all stores have held meeting
HQ Events and celebration support: venue research event preparation dayof support assist in planning developing and distributing items related to HQ Holiday celebrations.

Reputation Management

Craft responses to customer comments and reviews to reflect companys commitment to excellent customer service escalating to supervisor or DM only when necessary.
Collect data and produce quarterly reputation reports.

Travel Management

  • Manage online travel accounts & support all users with excellent customer service as needed
  • Add/remove users
  • Reset passwords
  • Handle communication with vendor when issues arise
  • Manage all expensing (travel and otherwise)
  • Coordinate and support all company travel related to training events and store support/visits

Administrative / Storeline support

Manage Corporate Outlook Calendars
Organize and summarize data sent from stores for Executive review and collect and summarize survey results from inperson and virtual training events
Update Company phone list and Organization Charts
Miscellaneous printing shipping and distribution projects
Send HQ communication emails on time and accurately
General Communications Department & HQ support including Forms updates POS system testing support and additional projects assigned as needed

Skills and Qualifications

Proficient written and verbal communication skills with ability to provide excellent customer service and relay complex information in a clear and concise way
Strong attention to detail and diligence to confirm accuracy in written correspondence recordkeeping shipping logistics etc.
Ability to organize summarize and synthesize data to discover patterns and valuable takeaways
Strong selfmotivation prioritization and time management skills
Excellent judgment decisionmaking critical thinking and problemsolving skills
Ability to work collaboratively and independently. Ability to take ownership of responsibilities and assignments to create a plan produce accurate work and problem solve as needed to meet deadlines
Highly organized and systematic
Approaches work with a sense of urgency efficiency proactivity professionalism and positivity
Proficient editing & proofreading skills
Ability to remain flexible and make changes at the last moment
Experience with Microsoft Excel Word Outlook PowerPoint and Google suite skills a plus; video editing / design skills a plus
Retail experience a plus

Flexible work from home options available.

Compensation: $24.00 $26.00 per hour



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Our Mission & Values

Who We Are

Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy sell and trade ontrend used clothing to the public.

Our Values

Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active ethical and responsible members of every community we serve and believe in doing the right thing and doing it right.

Commitment to Diversity & Inclusion

Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong starting from day one.

Growth Opportunities

Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management buying merchandising customer service and more!

Pursuant to any Ban the Box ordinances we will consider for employment qualified applicants with arrest and conviction records.

Crossroads policy is to fill every position without regard to race color religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender (including gender identity and gender expression) marital or partner status age national origin ancestry physical or mental disability medical condition genetic characteristic military status or any other consideration made unlawful by federal state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability experience training and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.



Required Experience:

IC

Employment Type

Full-Time

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