Customer Experience Champion Parkside PT
Customer Experience Champion Parkside PT
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
The Customer Experience Championsare the face of Harper Auto Wash and play acrucial role in creating great customer experiences. Success requires a genuine passion for customer service cheerfulness and authenticity. More than just recruiting car cleaners Harper Auto Wash is building an enthusiastic highenergy customer experience obsessedteam. This team also happens to clean cars!
If creating incredible customer experiences in a modern highenergy goodvibes car wash facility intrigues you please apply! We are a growing company with a variety of exciting career paths!
>> Customer Experience Champions typically become allstars in 1 of 3 distinct roles:
- Sales! (explaining the value of unlimited memberships to customers at thepaystations)
- Wash Tunnel! (carefully guiding vehicles into the wash tunnel)
- Interior Cleaning! (working with a team to clean windows vacuum apply tire shine etc.
Most Customer Experience Champions become allstars in all 3 roles!
This parttime position is located at the Parkside Harper Auto Wash paying $15 per hour plus tips!
Requirements
Customer Service & Professionalism
- Provide friendly and enthusiastic customer service at all times.
- Act as the face of Harper Auto Wash by warmly greeting every customer with a smile.
- Communicate clearly using eye contact and exaggerated hand gestures when guiding customers.
- Assist customers by explaining procedures and answering questions professionally.
Vehicle Handling & Safety
- Correctly prep vehicles by performing visual inspections and ensuring all safety precautions are met.
- Safely guide vehicles into the wash tunnel ensuring proper placement on the conveyor belt.
- Confirm that customers place their vehicle in Neutral before entering the wash.
- Inspect truck beds and roof racks for loose items or safety concerns.
- Conduct a brief highpressure spray on before vehicles enter the wash.
Interior Cleaning Responsibilities
- Work efficiently as part of a teambased cleaning process.
- Perform interior window cleaning dashboard wiping vacuuming and tire shining according to standard procedures.
- Follow time management guidelines ensuring vehicles are cleaned efficiently within set timeframes.
General Duties & Physical Requirements
- Assist with regular cleaning and maintenance of equipment and the work environment.
- Follow all company procedures and policies ensuring a consistent and highquality customer experience.
- Lift at least 20 lbs as needed for job duties.
- Be able to stand on your feet for long periods of time and work efficiently in a fastpaced setting.
- Work in all weather conditions (heat cold etc..
Eligibility Requirements
- Drivers License
- Pass drug screening as required by company policy
Employment Type
Part-Time
