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Greetings!
Deloitte is a leading global provider of audit and assurance consulting financial advisory risk advisory tax and related services. Deloitte currently has approximately 330000 people in more than 150 countries and territories.
Our client is seeking an HR IT Call Center Agent51836Onsite. You seem to have a rocksolid profile and your overall background seems to be a great match for the position.
Please review the below details for clarity on the position description.
Job Title: HR IT Call Center Agent
Duration: Multi Year Project
Location: Millington TN Onsite
Clearance Requirement: Active Secret
Required Skills:
1. Security certification. Required because contractors will need Administrator level access for the IT systems to create new accounts one of the services the EOC provides; client cyber standards require the Sec cert for anyone with Admin access.
2. Good listening speaking communication and customer service skills.
Preferred Skills:
23 years of Call center experience preferred.
Daytoday Responsibilities: Staff a 24/7 call center supporting client users of legacy HR IT systems; answer phone calls and emails initiate tickets using a SharePoint ticketing system assist callers with troubleshooting establish new user accounts monitor system status and report as necessary.
Education: Bachelors (waivable)
I would appreciate the opportunity to connect and discuss this further. Please feel free to call or email me at your convenience or let me know a suitable time for us to connect.
Required Experience:
Unclear Seniority
Unclear