Field Service Paving Technician
Field Service Paving Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Field Service Paving Technician provides facetoface customer service located at off and onsite locations and is responsible for the inspection troubleshooting diagnosing repairing and reconditioning of paving construction equipment.
Essential Functions:
- Performs repairs and troubleshooting offsite with minimal supervision
- Performs troubleshooting and diagnoses of equipment malfunctions and failures
- Removes and installs parts disassembles and assembles components and tests and adjusts assemblies
- Repairs and/or replaces components according to CAT standards
- Tests and verifies proper operation of all repairs and adjustments
- Prepares and completes all jobrelated documents writes service reports orders parts and maintains clear customer records; in addition accesses databases required to complete a job (work order parts order Vision Link DBS SimsSI SIS web)
- Operates equipment and vehicles with possession of all necessary licenses and certificates
- Maintains service vehicle inspection records daily inspections and driver logs as required by the Department of Transportation
- Adheres to contamination control and HAZMAT rules and regulations
- Maintains all company equipment tools and the vehicle in good clean and working order
- Communicates job progress to supervisor and customer as needed
- Complete assigned jobs and tasks to meet/exceed flat rate times and redo metric standards
- Works overtime as required by workload and customers needs
- Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
- Projects professionalism with both internal and external customers including personal appearance
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
- Requires regular and punctual employee attendance
- Performs other duties as assigned
Knowledge Skills and Abilities:
- Knowledge of complex grade control systems special software/hardware required for machine communication and diagnoses intelligent compaction machine application asphalt densities mat deformities and correct machine operation procedures
- Knowledge of equipment and tools including their designs uses repair and maintenance
- Knowledge of safe work procedures and practices
- Demonstrates proficiency with current computer software related hardware and machine electronic systems
- Exceptional skills in customer service
- Excellent diagnostic and troubleshooting skills
- Planning and organizing skills prioritizes and plans work activities; uses time efficiently; plans for additional resources
- Operation and control skills controlling operations of equipment or systems
- Equipment selection skills determining the kind of tools and equipment needed to do a job
- Ability to communicate clearly and effectively both verbally and in writing
- Ability to operate a conventional forklift
- Ability to meet deadlines and work under fastpaced highly stressful and timeconstraining circumstances
- Ability to operate hand tools power tools pneumatic tools and equipment used in a mechanical repair
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objects
- The ability to read write and understand information
- The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
- More than one year of heavy equipment experience is required; three or more years preferred
- Valid Commercial Drivers License (CDL) and acceptable driving record required
- Must own required tools to perform repairs
- High school diploma or equivalent preferred
Travel:
- Travel throughout the Southern Region up to 50 with the possibility of overnight travel
#LIHCT
Required Experience:
IC
Employment Type
Full-Time
