Crisis Intervention Manager
Crisis Intervention Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
$24.04 per hour
Position Overview:
The Crisis Intervention Manager manages the Children Services Coordinator Operations Aide and the Crisis Case Management team for the residential program.
HOURS: 40 hours weekly minimum or as necessary to achieve program objectives tasks and responsibilities.
Have the flexibility to work MondayWednesday 9AM6PM; Thursday 10AM7PM and Friday 8AM3PM (alternating remote) and untraditional hours to meet the programs needs.
Essential Duties and Responsibilities:
Case Management:
- Provide support to the residential case management team in creating case plans to include goal setting crisis intervention recovery and selfsufficiency services that address but are not limited to physical mental and emotional wellness.
- Review caseloads with case managers; provide guidance and oversight on specific cases as needed.
- Ensure each new residential client has completed the required program entry including shelter and hotel.
- Ensure weekly case management availability to facilitate goal setting and safety planning.
- Maintain accurate documentation and records of case management services and activities.
- Approve purchase requests for financial assistance for clients i.e. gas cards bus tokens and DoorDash cards based on the agencys budget.
- Oversee coordination of events workshops and programs for adult residents in the residential program.
- Provide oversight of the transportation schedule and client transportation needs.
- Ensure transportation logs are submitted weekly to capture the service for grant reporting.
- Provide oversight of children services activities for the children in the residential program.
- Serve as backup for CPS intervention.
- Provide oversight of children assessments school enrollments and activities.
Other:
- Serve as the Manager Oncall on a monthly rotation schedule for both NonResidential and Residential programs assisting the client services team with coverage and emergent concerns after hours.
- Provide crisis intervention assistance to residents and prospective residents.
- Attend assigned networking meetings monthly.
- Maintain knowledge of overall agency objectives activities and client assistance resources.
- Serve in the appropriate step in the dispute resolution process for staff volunteers and clients.
- Assist with providing shelter and hotline coverage.
- Serve as the Volunteer Supervisor by training and engaging volunteers and service providers.
- Other duties as assigned.
- Minimum of 2 years of prior Case Management experience
- Minimum of 2 years prior experience in management
- Minimum of a 4year degree in Social Work Sociology Psychology Human Resources or comparable experience.
- Must pass a criminal background check motor vehicle report and reference checks.
- Must have a clean driving record/automobile insurance coverage and be insurable/ have at least 3 years of verifiable driving experience.
- Provide and maintain personal auto insurance.
- Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
- Management of staff and volunteers including scheduling onthejob training professional growth and employee documentation.
- Ability to demonstrate leadership communication and problemsolving skills.
- Ability to demonstrate critical thinking skills to assist staff with inthemoment issues.
- Sensitivity regarding the issues of family violence and sexual and the ability to remain calm in crisis situations.
- Understand residential programs and the dynamics of communal living.
- Case management services and goalsetting plans to assist clients in the recovery process.
- Knowledgeable of community resources
Bay Area Turning Point Inc.
Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law BATP will not discriminate against an employee or applicant for employment because of race disability color creed religion sex age national origin ancestry citizenship veteran status or nonjob related factors in hiring promotion demotion training benefits transfers layoffs terminations recommendations rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.
NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.
Required Experience:
Manager
Employment Type
Full-Time
