Mobile Crisis Response Counselor
Mobile Crisis Response Counselor
Posted on :
10-04-2025
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1 Vacancy
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Job Description
Mobile Crisis Response Counselor
Kenneth Young Center is a 501(c)3 notforprofit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago we offer a wide range of services including outpatient therapeutic care recoveryoriented support community prevention LGBTQ outreach older adult services and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger healthier communities.
Job Scope: Works with individuals and families within community based systems to provide services including crisis intervention and intensive family based services. Actively contribute as a team member with oncall crisis response shifts to provide deescalation and risk assessment in office and community based settings. On callshifts run on a 24/7 basis and include evening weekend and holiday hours. Maintain a caseload for linking clients to longterm services. Clients served ranges through the lifespan but is predominately the adult population.
Benefits include: 4 weeks PTO 8 paid holidays 3 floating holidays and a workplace culture that encourages work/life balance. Flexible hours. Guaranteed clinical supervision for licensure. Opportunity for bonus pay and mileage reimbursement. Work laptop and work iPhone provided. Also included: Health & Dental Insurance (BCBS) Vision Insurance Life Insurance Shortterm Disability FSA 403(b) with organizational matching. 1315 CEUs per year.
Clinical Responsibilities
- Provide a full range of crisis screening assessment and support services to a caseload of clients and their families. These services will include the following:
- Crisis screenings resulting in stabilization of client and/or referral to hospitalization
- Development of a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary
- Case management services
- Linkage back to care provider
- Linkage to community resources as needed
- Ongoing support to help a client maintain access to established services
- Gathering information for a mental health assessment and individualized treatment plan
- Participate as a responsible crisis team member to maintain continuous oncall coverage and to accomplish other team tasks goals and responsibilities
- Manage a caseload that reflects the MCR program demands
- Provide timely and accurate assessments of incoming calls with clinically appropriate dispositions.
- Determine the need for additional services based on the assessment and facilitate linkage.
- Participate in consultation as needed with other agency professionals or with paid agency consultants.
Performance Requirements
- Interpret and communicate at the service delivery level Center policies and procedures.
- Submit in a timely and accurate fashion determined by supervisor reports and data as required by the Centers policies and procedures.
- Attend department meetings.
- Meet agency quality and compliance standard by accurately completing clinical documentation and service reporting in a timely manner.
- Meet or exceed service productivity expectation
- Participate in program evaluation and development of service options that best address client needs
- Participate in Staff training and development seminars
- Work cooperatively with other Center teams and programs to maintain smooth continuity of care when cases are shared across teams
- Become familiar with and utilize of outside resources as needed to provide comprehensive services to clients
- Participate in supervision with Coordinator and in regular performance appraisals as directed
Education and Experience
- Masters Degree in Psychology or Social work preferred or Bachelors Degree from an Accredited College or University in Social Work Psychology or closely related discipline
- One to three years experience working with children and adolescents
- Valid drivers license proof of insurance and reliable transportation required.
- Computer skills required
Schedule
- Exempt FullTime 37.5 hour work week
- Must work a flexible schedule in response to the needs of the target population served including rotating direct oncall responsibilities which includes evening weekend and holiday hours
Kenneth Young Center is an Equal Opportunity Employer
Employment Type
Full Time
Key Skills
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