Digital Summer Intern - MGH Systems Management
Digital Summer Intern - MGH Systems Management
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1 Vacancy
Job Description
At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.
Job Summary
Mass General Brigham Digital is seeking applicants for a tenweek internship program that begins on Monday June 2ndand runs through Friday August 8th.Qualifications
The Intern will work on the Digital team supporting a portfolio of vendor and inhouse developed applications utilized at Massachusetts General Hospital and other Mass General Brigham hospital members. The intern will shadow and work with application analysts and software developers on the Ambulatory Patient Tracking application an inhouse developed application utilized in outpatient physician practices. This will include participation in system design development and testing. The intern will also assist with projects and support activities for other application area including the environmental monitoring application PRISM (PACU) Infotainment/IPTV and mobile applications.
The intern will report to the Senior Manager MGH Digital Solutions Delivery and work closely with project managers and systems analysts.
Responsibilities include
Software testing including writing and executing test scripts and tracking software defects
Observing and documenting customer/ business workflows as needed
System maintenance activities (e.g. adding/removing user access)
Participation in design and development meetings with software engineers
Assisting with front line support ticket triaging
Assisting with management of mobile devices
The intern may be assigned other duties depending on workload capacity.
Knowledge Skills and Abilities
Excellent communication skills
Strong problemsolving skills
Attention to detail required
Ability to quickly learn new software programs
Able to work independently and as part of a team
Strong organizational and timemanagement skills
Strong customer service skills
Experience using Microsoft Excel Word Powerpoint and Teams preferred
Must be reliable and punctual.
Ability to take and follow direction.
Willingness to learn.
Education
High School Diploma or Equivalent required
Current enrollment in collegelevel courses required
Schedule requirements:
This internship will be June 2nd August 8th 2025.
MF Hybrid role includes onsite at MGB local sites and Assembly Row.
Remote Working days require stable quiet secure working area that is HIPAA compliant
Onsite events are planned ahead working days onsite weekly vary for department needs must be flexible.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally 333
- Walking Occasionally 333
- Sitting Constantly 67100
- Lifting Occasionally 333 20lbs 35lbs
- Carrying Occasionally 333 20lbs 35lbs
- Pushing Rarely (Less than 2
- Pulling Rarely (Less than 2
- Climbing Rarely (Less than 2
- Balancing Occasionally 333
- Stooping Occasionally 333
- Kneeling Rarely (Less than 2
- Crouching Rarely (Less than 2
- Crawling Rarely (Less than 2
- Reaching Occasionally 333
- Gross Manipulation (Handling) Constantly 67100
- Fine Manipulation (Fingering) Frequently 3466
- Feeling Constantly 67100
- Foot Use Rarely (Less than 2
- Vision Far Constantly 67100
- Vision Near Constantly 67100
- Talking Constantly 67100
- Hearing Constantly 67100
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Intern
Employment Type
Part-Time
