IT Specialist - Tier 1
IT Specialist - Tier 1
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Linkitall (LIA) is seeking an IT Specialist Tier 1 to provide firstlevel support across our digital infrastructure. The ideal candidate will bring a blend of handson IT support cloud administration AI exposure and cybersecurity knowledge. LIA is a Service Disabled Veteran Owned Small Business (SDVOSB) that links the expertise of human resources with the functionality of leadingedge technology to deliver missioncentric professional services.
- Position: IT Specialist Tier 1
- Location: Fredericksburg VA
- Position Type: Fulltime
Responsibilities:
- Provide enduser support resolve technical issues and offer assistance across operating systems applications and hardware platforms.
- Troubleshoot and resolve Tier 1 issues related to desktops laptops printers mobile devices and peripherals.
- Maintain and monitor network connectivity performance and utilization.
- Install configure maintain and repair software and hardware components within the organization.
- Support and manage Active Directory DNS DHCP Group Policy and Microsoft 365/GCC High environments.
- Assist with system updates patching and software installations.
- Log and track issues through a CRM or IT ticketing system (e.g. ServiceNow Zendesk Jira).
- Monitor and support cloudbased applications (e.g. AWS Azure Google Cloud) including troubleshooting user access and service availability.
- Collaborate with internal teams to support AIenhanced IT operations such as chatbot systems or automated diagnostics.
- Support VTC/audiovisual systems and assist with virtual meeting setups.
- Maintain IT inventory and update hardware/software asset management logs.
- Update website content and assist in digital communications as needed.
- Coordinate IT activities including wireless communications telephony security and mobile technology.
- Provide input on the annual IT budget and manage procurement records for equipment software and subscriptions.
- Build longterm relationships with vendors and service providers for IT needs.
- Assist in implementing IT security best practices and contribute to technical security services delivery.
Requirements:
- Bachelors degree in Information Technology Computer Science or a related field (preferably with a concentration in Cybersecurity).
- At least a year of experience in helpdesk support and system administration.
- Proven experience with Windows OS Active Directory DNS DHCP and Group Policy.
- Handson experience with cloud environments (AWS Azure or Google Cloud is required).
- Exposure to AI technologies or systems (e.g. AI chatbots automation tools) is a strong plus.
- Basic software development or scripting experience (PowerShell Python or JavaScript preferred).
- Experience with Microsoft Office 365 Teams SharePoint and Exchange administration.
- Familiarity with server environments (Windows Server 2003 and above).
- Ability to remain composed under pressure multitask effectively and meet tight deadlines.
- Excellent communication interpersonal and customer service skills.
- Strong organizational and time management abilities.
Employee Benefits:
Linkitall (LIA) offers a comprehensive benefits program including various options in these plans:
Linkitall (LIA) offers a comprehensive benefits program including various options in these plans:
- Medical Dental Vision Insurance
- 401K
- Spot bonuses
- AD&D/Life Insurance
- PTO Mental Health PTO Birthday PTO
- Housing Incentive
If you are interested in this position please send me a copy of your latest resume at with the information requested below: Also please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position or this is not a right fit for you please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!
- Availability to start a new job
- Best Rates
- Contact #
Please dont hesitate to contact me for any question (s) you may have. All employment is decided on the basis of qualifications merit and business need.
Regards
Ben Khan
Lead Recruiter
Representing: Linkitall (LIA)
Cell:
Email:
www.liana/
An Equal Opportunity Employer
Linkitall LLC. is Equal Opportunity Employer. Employees of Linkitall will assure equal opportunity is extended to all personnel which includes full consideration of eligible minority group members and women to enhance career opportunities and ensure full equal consideration in all aspects of employment.
Ben Khan
Lead Recruiter
Representing: Linkitall (LIA)
Cell:
Email:
www.liana/
An Equal Opportunity Employer
Linkitall LLC. is Equal Opportunity Employer. Employees of Linkitall will assure equal opportunity is extended to all personnel which includes full consideration of eligible minority group members and women to enhance career opportunities and ensure full equal consideration in all aspects of employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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