Software Support Engineer
Software Support Engineer
Posted on :
10-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Brief Description of the Job
- Support for sales configurators (e.g. KSBase and Easyselect) in case of application problems
- Incident handling with ticket systems to support key users (JIRA and Assyst)
- Creation and updating of user manuals and training materials for KSBase and EasySelect
- Creation of FAQs & Readmes
- Creation and updating of user documentation
- Maintenance of our internal knowledge database for support
- Support during the test phases of the sales configurators
- Database maintenance (users currency factors permissions)
- Creation and maintenance of authorization concepts
- Conducting basic and advanced training
Classification:equal to beginner of testing team / ask HR on local side
Requirements for Applicants
- 3year commercial training and several years of experience in the IT environment
- Enjoy working with software
- Basic SAP knowledge desirable
- EasySelect knowledge (document creation linking with SAP transfer to SAP)
- Experience in sales desirable
- Sociable communicative team player
- Flexibility regarding working hours and willingness to travel
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
