Process Developer - Order to Cash
Process Developer - Order to Cash
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Job Description
With a startup spirit and 90000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rulebreakers and risktakers who see the world differently and are bold enough to reinvent it. Come transform with us.
Are you the one we are looking for
We are inviting applications for the role of Process Developer Collections
Responsibilities
Collect the delinquent amount from the customer over the phone or take promises from them on making the payment!
Make collection calls to the customers emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Qualifications we seek in you
Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written)
High Energy level
Preferred qualifications
Good customer handling skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation. For more information visit www.genpact. Follow us on Twitter Facebook LinkedIn and YouTube.
Employment Type
Full-Time
