Coordinator Operations
Coordinator Operations
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Job Description
Position: Coordinator Operations
Location: Los Angeles CA (Hybrid) (all candidates should be based in the United States)
Employment Type: Fulltime Hourly Nonexempt
Compensation Range: $26.50/hour$32.25/hour DOE
Level: Coordinator I/ Coordinator II
Reports To: Manager Finance & Operations
Manages: None
Supported By: Operations team Project Assistants Program team
Education/Experience Preferences: Associates degree or equivalent professional experience preferred
Start Date: ASAP open until filled
We Are DigDeep
The DigDeep Right to Water Project is a WASH (water sanitation and hygiene) organization committed to closing the water access gap for the 2 million people in the U.S. who still dont have a tap or a toilet at home.
DigDeepbelieves access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project which has brought clean running water to hundreds of Native families across New Mexico Arizona and Utah. DigDeep launched the Appalachia Water Project in 2020 in McDowell County WV. It has since brought clean sustainable running water to hundreds of families in Southern West Virginia through public private partnerships with the McDowell County PSD and East Logan PSD in Wyoming County. In addition to clean running water the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest of clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean running water to the residents living in communities along the TexasMexico border. The Texas colonias are largely unincorporated lowincome communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents housing nonprofits and county officials to innovate a new model for publicprivatepartnership that brings these basic services to families for the first time. Now were getting the water flowing in 5 more communities.
The Opportunity
DigDeep is looking for a collaborative motivated organized and detailoriented person to join our Operations team as the Coordinator Operations. Reporting to the Manager Operations the Coordinator Operations will be responsible for assisting and supporting the daytoday operations of the DigDeep Operations department and the organization as a whole. Acting as the first point of contact at our DigDeep office based in Los Angeles CA ensuring the daytoday to office runs smoothly and efficiently. Daytoday duties can include but are not limited to: clerical work administrative duties and general office duties to support the workflow of the team in Los Angeles and the organization as a whole. You will also be responsible for confidential and time sensitive material and discretion is of the utmost importance The ideal candidate will be passionate about engaging and building relationships with team members vendors and contractors. The candidate should love organizing and streamlining processes and working both collaboratively and independently on a growing missiondriven team.
Key Responsibilities
This is what youll do once you join the team:
Office & Operations Related Duties
- Support general administration at the DigDeep Los Angeles office; this includes but is not limited to: picking up organizing and sorting incoming mail; answering phones; receiving deliveries; coordinating property upgrades repairs and general maintenance; making photocopies and scanning; light office cleaning organization and upkeep; office organization and supply replenishment; composing and sending mail and emails; and generating and tracking other documents as needed
- Act as a point of contact and/or liaison with building manager communicating needs changes maintenance requests and updates related to the office space and building
- Greeting and welcoming office guests & visitors
- Provide administrative support to Finance Manager Operations Manager People & Culture Manager and other members of the Operations team.
- Support Operations Manager with various administrative tasks related to fleet management and federal compliance.
- Maintain organize and respond to emails from the DigDeep general info box email with clear and timely communication
- Corresponding collaborating and liaising with other departments as it relates to organizational needs
- Maintain hard copy and electronic filing system department records and department files
- Compiling basic reports as needed
- Assisting with check deposits on an as needed basis
- Corresponding with and researching vendors and clients as needed
- Assist with adhoc projects and support other tasks/duties as assigned
Tech Inventory Related Duties
- Act as Los Angeles inventory liaison between remote staff Operations team members and IT team keeping inventory records up to date and accurate; ensuring assigned tech data is uptodate and accurately tracked stored and updated on Bamboo and on Google shared drive
- Tracking inventory and maintaining accurate and uptodate details of all tech purchased received and repaired including but not limited to: name serial number date purchased cost/value descriptions employee assigned; repair info; inventory levels; etc.
- Assisting with onboarding and offboarding tech processes for employees including but limited to: cleaning and preparing devices; shipping out materials to staff; updating IT inventory; and coordinating closely with the HR team members.
- Conducting regular inventory analysis and reporting; including counts or audits to ensure accuracy
- Manage the device disposal and recycling process as needed including delivering devices to ewaste recycling centers and updating IT inventory accordingly.
- Collaborating with team members across the organization to track onhand inventory levels and address techrelated issues including ordering replacing and assisting with repairs and warranty claims.
Travel Support Related Duties
- Serve as the Los Angeles support contact liaising with Executive Assistants Administrative Assistants and Project Assistants across the organization on all internal and external gatherings and events
- Support the coordination and efforts for each event occurring in Los Angeles CA including but not limited to: booking travel for DigDeep staff planning all logistics for the event (setup to tear down) coordinating event staff/volunteers supporting the hiring/booking of entertainment and vendors (e.g. speakers photographers caterers etc. negotiation of pricing invoicing and paying performers/vendors and working professionally with a variety of people including board members corporate sponsors partnering organizations funders and more.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. As the organization continues to evolve duties or tasks may change without impacting the overall job description.
Competencies
- Analytical Thinking: Begins to analyze information for related trends patterns and gaps. Makes logical deductions from information. Identifies and proposes workable options and solutions for any problems and inconsistencies. Gather information needed to address problems and inconsistencies. Prioritize between multiple issues and tasks. Investigates to define problems more accurately. With guidance determines importance and priorities for action.
- Collaborative Working: Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined organization outcomes. Often expresses an interest in others experiences ideas and roles. Always remains respectful in communications and approach where disagreement exists. Proactively sources feedback and integrates it into approach. Takes an interest in crossfunctional teams and fosters relationships outside of individual scope.
- Initiative: Begins deeper questioning of processes in order to improve them. Able to focus in the face of pressure deliver against timelines and not be intimidated by tasks/time limitations. Identifies person resource or technology that can provide support and procures their input. Identifies problems/challenges and collaborates with management towards a solution.
- Innovation: Actively seeks opportunities to try out new experiences. Beginning to generate innovative responses to current problems. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Offers suggestions to improve the ways things are done.
- Personal Development: Displays commitment to improving and learning by seeking opportunities for development. Proposes ideas for own development. Independently reviews own progress. Reflects analyzes and learns from past performance of self and others both successes and mistakes. Responds well to new situations that require a stretch/growth.
- Professional Communication: Professional presence strong written and verbal communications skills with the ability to express oneself clearly and effectively in conversations and interactions with others (both internal and external). Ability to effectively determine and use appropriate written and visual communications graphics statistics presentations and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Converses and writes in ways that support both transactional and administrative activities. Seeks and shares relevant information opinions and judgments. Explains the context of interrelated situations asks probing questions and solicits multiple resources of advice prior to taking action when appropriate. Practices active listening repeats message back to speaker in a way that it is clear that the message is understood.
- Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge and uses knowledge to identify solutions to existing problems. Basic understanding of data security best practices.
Skills and Qualifications
We want to hear from you if you have:
- Associates degree or equivalent professional experience preferred
- At least 2 years of applicable professional experience ; experience in nonprofit organizations preferred but not required
- Proficiency in MS Office Suite Google Workspace Zoom required
- Experience with Slack Expensify Shopify Canva preferred
- High levels of trustworthiness discretion and professional demeanor
- Great attention to detail tech savvy and the ability to selfstart and highly selfmotivated
- Ability to prioritize multitask and follow through with minimal direction
- Flexibility in varied job assignments
- Willingness to pitch in when/where needed
- Ability to lift up to 25lbs and walk up and down stairs
- Experience/Willingness to work across various cultural contexts and communicating across cultural differences
- Availability for some travel including but not limited to: Navajo Nation (AZ/NM/UT) West Virginia Texas DigDeep HQ and additional locations as needed
- Understanding of data security best practices preferred
Compensation and Benefits
At DigDeep we believe that great work requires a great job. We understand that people thrive with rest and holistic support which is crucial for our longterm success. We take pride in offering topnotch benefits to our team across the United States prioritizing their health and wellbeing as well as providing additional support for our employees families. If you join us heres how well support you in your work:
- Competitive wage to commensurate with level of position
- Generous vacation and sick leave
- 23 weeks paid Parental Leave
- Annual Professional Development Stipend
- Annual Wellbeing Reimbursement
- BrightPlan membership (Financial Wellness Benefit)
- Health Benefits
- Employee Offering: Medical dental vision insurance 100 employer paid
- Spouse/Children/Family Offering: Employer covers up to $500 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100 of the cost for dental and vision insurance for spouse/children/family
- One Medical membership
- Life insurance 100 employer paid
- Work laptop
- Monthly cell phone use allowance
- Monthly internet use allowance
- 15 paid holidays (including one week closure for Labor Day)
- Domestic travel
- 401k retirement plan with employer match
Hiring Process
For candidates who are selected to move forward the interview process involves: one 30minute phone screen; and two 1hour virtual panel interviews.
Interested
When applying please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.
In an effort to promote pay equity and transparency DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeeps compensation is based on a variety of factors including but not limited to: internal budget analysis external market value internal pay alignment and annual merit increases. A candidates compensation history will not be used in determining compensation at DigDeep.
Please note that DigDeep cannot provide immigration sponsorship for this position.
DigDeep is deeply committed to diversity equity inclusion and belonging. We believe social change happens when people with a wide range of backgrounds experiences and identities come together with a common purpose. DigDeep is built on the principles of equity transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean running water they need to thrive. Join us and well close the US water gap in our lifetimes.
DigDeep is a certified Great Place to Work
#LIDNI
Required Experience:
IC
Employment Type
Full-Time
