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1 Vacancy
At CarolinasDentist Fayetteville we provide exceptional patient care to our patients while creating a funergetic atmosphere for our staff. We are looking for a team player with a positive attitude good people skills and great communication. You must have a dedicated work ethic be punctual able to multitask and have dental experience. We are looking for someone that takes initiative and is open and adaptable to change.
The Account Specialistis responsible for managing patient accounts ensuring accurate billing and supporting financial operations within the dental office.
Core Responsibilities:
Monitor and maintain patient balances process refunds for patients and insurance companies and place overdue accounts into collections as needed.
Review Accounts Receivable reports on a scheduled rotation follow up on outstanding insurance claims and patient balances and ensure timely claim resolution.
Work problem Explanation of Benefits (EOBs) address claim denials and process appeals to maximize reimbursements.
Assisting patients with financial inquiries and payment plans.
Work closely with office staff and insurance providers to reconcile accounts generate reports and maintain compliance with billing regulations.
Administrative Responsibilities:
Managing emails to the Receivables and Refunds account
Participates in special projects and tasks as assigned
Fills in for other CD RCT members as needed
Assists and conducts training of new CD RCT members
Attends and contributes to monthly meetings
Reports to CD RCM with any grievances or issues
Qualifications:
Prior experience in dental office administration billing or insurance claims processing required.
Familiarity with dental terminology procedures CDT codes and insurance claim forms (ADA dental claim form).
Strong understanding of dental insurance policies coverage limitations and claim submission processes.
Ability to accurately review claims identify errors and ensure completeness.
Strong verbal and written communication for interacting with patients providers and insurance companies.
Experience with dental practice management software and administrative tools.
Ability to troubleshoot claim issues billing errors and insurance discrepancies efficiently.
Knowledge of HIPAA regulations and adherence to legal and ethical billing practices.
In return for providing an excellent patient experience we offer a great benefits package for fulltime positions to include health and dental benefits 401(k) holiday pay and paid time off.
Required Experience:
Unclear Seniority
Full-Time