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Mission Statement
The Salvation Army an international movement is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Case Manager is a key program role responsible for evaluating the ongoing needs of individuals using intensive case management methods that encourage selfempowerment and motivation to aid residents in the stabilization and minimize future episodes of homelessness. The Case Manager will be knowledgeable about local assistive programs for lowincome and unhoused folks labor market statistics and career planning with emphasis on employment effective interview techniques to overcome employment barriers.
The Case Manager will work oneonone with residents to develop achievable goal plans that focus on employment savings community resources affordable permanent housing and closely monitor their progress to ensure a successful discharge from residential program.
Essential Functions
Direct Client Contact / Case Management
Assess the individuals needs and assist in developing case plans to include goals and objectives.
Make appropriate referrals to other agencies and services as necessary.
Provide followup to ensure that referrals are completed tracking and documenting progress of residents.
Facilitate communication and coordination of services between care / service / support providers. Empower the resident to problem solve to achieve measurable outcomes.
Promote resident selfadvocacy and selfdetermination.
Service Documentation and Evaluation
Maintain thorough accurate records of case management activities with every program participant. Document and maintain current information on services provided and funds spent in the Homeless Management Information System (HMIS).
Communicate regularly with other staff via email incident reports and briefings. Effectively utilize case conferencing and supervision to support case management work.
Working Conditions
Ability to walk stand bend squat climb kneel and twist on an intermittent or sometimes continuous basis.
Ability to lift 40 lbs. Ability to grasp push pull objects such as files file cabinets drawers and reach overhead. Ability to operate computer fax and telephone.
Minimum Qualifications
Skills Knowledge & Abilities
Required Experience:
Manager
Full-Time