Claims Supervisor
Claims Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
With over 35 years of proven expertise in the workers compensation industry Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide Key Risk focuses on delivering products and services within specialized verticals to reduce workers compensation exposures and deliver industryleading results.
All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation whose insurance company subsidiaries are rated A (Superior) Financial Size Category XV by A.M. Best Company and A (Strong) by S&P.
For further information about Key Risk please visitwww.KeyRisk.
Responsibilities
The Claims Supervisor is responsible for the administrative and technical areas of their teams work. Responsible for the technical handling of workers compensation claims and account management of their unit. Interface with case management and clients as appropriate. Provide leadership of day to day activity of assigned claims team.
Key functions include but are not limited to the following:
Problem Solving
- Oversee effectiveness of staff work flow.
- Develop general team objectives.
- Formulate appropriate plans to ensure successful completion of objectives.
- Consider factors to contain legal fees vendor fees medical costs and all other costs relating to the team.
- Resolve problems involving functional claims handling personnel matters departmental objectives and other assignments authorized by the assistant vice president or manager.
Decision Making
- Claims in excess of adjusters authority recommend investigation evaluation negotiation and settlement methods in the amount of reserve to be established.
- Make recommendations on administrative matters such as personnel and departmental objectives.
- Based on facts and circumstances use imagination and initiative to aggressively resolve claims.
- Handle administrative matters up to the authority granted by the department head
- Principle Accountability
- Supervise all technical aspects of claims including coverage disability benefit management medical management file management litigation management subrogation reserving and settlement.
- Verify and interpret coverage issues.
- Provide the team with the guidance and training on functional claims problems.
- Maintain and demonstrate knowledge of the Workers Compensation Act and Rules and Regulations in jurisdictions assigned.
- Consult with client as necessary
- Monitor workload assignments to staff to ensure equitable distribution.
- Management of reporting team including hiring performance reviews corrective actions and counseling of staff.
- Inform direct report of functional and administrative matters when appropriate.
- Keep team abreast of all legal changes in assigned jurisdictions. Ensure compliance of changes and in file.
- Assist in planning and establishing objectives and assist in their implementation.
- Attend and participate in training sessions to the accounts or account visits and claim reviews.
- Identify unfavorable trends notify appropriate departments.
- Ensure teams work is in accordance with guidelines established.
Qualifications
- Two 2 years supervisory experience with heavy emphasis on workers compensation.
- Five 5 years experience adjusting workers compensation claims.
- PA/MD/DC claims experience preferred.
- Possess and maintain a professional adjusting license in jurisdictions assigned.
- Demonstrate exemplary oral and written communications.
- Possesses analytical and creative problemsolving skills.
- Exhibit highly defined leadership and interpersonal skills.
- Evidence of selfmotivation and require minimal management direction.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
The company is an equal opportunity employer.
Sponsorship Details
Required Experience:
Manager
Employment Type
Unclear
