Senior Director of Sales - Install Base
Senior Director of Sales - Install Base
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Job Description
Who we are
Acqueons revenue platform lets customercentric brands orchestrate campaigns and proactively engage with consumers using voice messaging and email channels. Acqueon leverages a rich data platform statistical and predictive models and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales drive proactive service improve collections and develop loyalty.
At our core Acqueon is a customercentric company with a burning desire (backed by a suite of awesome AIpowered technology) to help businesses provide frictionfree delightful and referralworthy customer experiences.
What we are looking for
We are seeking a dynamic and resultsdriven Sr Director of Sales Install base to join our team. The ideal candidate will be responsible for cultivating and maintaining strong relationships with our enterpriselevel clients and looking for expansion and crosssell opportunities within those accounts. As an integral part of our sales team you will collaborate closely with clients to understand their unique business needs and ensure the successful adoption and utilization of our SaaS solutions to drive more business and revenue. This role is ideal for someone with experience managing accounts and driving growth through full cycle sales processes with a focus on the Healthcare Financial Services and Utilities industries as well as contact center environments. Additionally we are seeking people with experience selling outboundfocused customer engagement software and those who have been tasked with maintaining a steady or increasing ARR with their customer base.
As a Senior Director of Sales Install Base in Acqueon you will
- Develop and nurture strong relationships with key stakeholders at the enterprise level
- Expand Acqueons relationships and elevate the scope and depth of relationships with senior leadership in those customers.
- Serve as a point of contact for clients understanding their business objectives and aligning our solutions with their strategic goals.
- Be the trusted partner for the customer in their use cases and adoption of new products.
- Conduct indepth needs analysis to identify opportunities for our SaaS solutions to add value to the clients operations.
- Collaborate with internal teams including product development and customer support to tailor solutions to meet client requirements.
- Drive revenue growth within an assigned set of accounts (territory).
- Prepare implement and execute strategic account plans and update them at a set cadence.
- Manage an enterprise book of customers and be responsible for revenue retention & growth.
- Identify upsell and crosssell opportunities based on client needs and usage patterns.
- Collaborate with sales and marketing teams to develop strategies for expanding the scope of our services within existing accounts.
As a Senior Director of Sales Install Base in Acqueon you will need
- 10 years working with B2B SaaS enterprise customers in a Sales/Account Management role
- Demonstrated history of quota achievement as an individual contributor
- Successful track record of managing and working with Enterprise customers especially in Banking Insurance Healthcare Utilities and other B2C oriented industries
- Contact Center operations experience is highly desirable
- Experience in working with complex multidivisional multigeography customers
- Proficiency in multitasking prioritization attention to detail and organization
- Ability to influence through persuasion negotiation and consensusbuilding
- Ability to understand explain the functionality of SaaS platforms to a variety of stakeholders
- Impressive executive presence and communication/presentation skills
- Passion for technology and for being a part of a fastgrowing SaaS startup
- Experience working with crossfunctional teams (e.g. Sales Product Engineering Services)
- Familiarity with Salesforce CRM ZoomInfo and other sales prospecting tools
- Analytical and processoriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelors &/or Masters degree MBA desirable
- Strong decisionmaking skills
- Selfdriven proactive nature
- Willingness to travel as needed
- Ability to work onsite in a hybrid capacity at Acqueons Dallas location.
This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be selfmotivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you or someone you know would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.
Required Experience:
Exec
Employment Type
Full Time
