We are looking for a Suppression Specialist Fire Protection Service Sales to join our team!
$26$30 per hour
OnTarget Earnings with commission $85k
As a Suppression Specialist you will support the customer experience for specific customers and customer segments focused on portable extinguishers kitchen hoods and suppression systems including our subcontracting business. You will ensure that customers have annual and semiannual services scheduled on time communicate pricing to noncontract customers and ensure work is completed with appropriate reports submitted to customers and AHJs where appropriate.
In this role you will:
Be a primary contact and advocate for existing customers within the territory. Act as the primary collaborator with Operations to ensure customer satisfaction standards are maintained.
Maintain territory suppression revenue base by managing account retention and renewal.
Knowledgeable of scheduling & coordination needed for each appointment making sure all necessary details are included to ensure job completion & accurate billing.
Work as part of the team to develop strategies for scale and growth and leverage contacts to stay informed of new company developments.
Build collaborative relationships and alliances.
Use various communication techniques to gain cooperation in a negotiation.
Estimating on Fire Extinguishers to be serviced to NFPA Standard
Requirements:
4 or more years of progressive proven customer service and account management experience
Sales experience in Fire Protection is highly desirable. Other related experience may include sales in HVAC commercial property and office equipment.
Proven sales success including consistent upselling / crossselling and established track record of success developing strong customer relationships
Excellent communication critical thinking and analytical skills with the ability to drive a phone conversation
Demonstrates active listening and negotiation skills
Proficiency in Microsoft Office suite and other technology required
A firm grasp of how field services business works including sales collaborative problem solving and issue conflict resolution skills
Must be able to travel with occasional offsite meetings and events
Must have a valid drivers license with safe driving record
The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities duties and skills required. The incumbent may be expected to perform other duties as assigned.
Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry serving customers throughout Washington Oregon Northern California Idaho and Hawaii. We provide a broad range of Fire & Life safety programs and services monitoring testing and inspecting system maintenance installations and code compliance consultations to the industries we serve. We strive to be the best place to work within our industry by adhering to the philosophy that we take care of our customers by taking care of our people.
Why join us
Medical and Dental insurance
Life Insurance
401(k) Retirement Plan
Paid Time Off (PTO) plan
11 paid holidays per year
Competitive wages
Candidates selected for this position will be subject to a background and DMV record (if applicable) check and preemployment drug screen (if applicable) once the signed offer is received.
Performance Systems Integration and our affiliates is an Equal Employment Opportunity employer. We are committed to making employment decisions based on business needs job requirements and individual qualifications without regard to race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age family or parental status family medical history or genetic information status as a protected veteran status as an individual with a disability or any other applicable legally protected characteristics in the locations in which we operate.
If you are unable to submit your application because of incompatible assistive technology or a disability please contact and we will reasonably accommodate qualified individuals with disabilities as required by applicable law.