Senior Business Analyst
Senior Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Livanta is the largest healthcare quality improvement organization in the United States and trusted adviser to the Centers for Medicare and Medicaid Services (CMS). We have a unique understanding of beneficiaries and have developed programs that improve beneficiary outcomes increase satisfaction and drastically reduce readmissions.
With technology at its core Livanta has built a portfolio of telehealth data analytics and tracking mechanisms that position it to inspire a better healthcare system that connects beneficiaries providers and payers to improve health outcomes increase efficiency and manage costs.
As a Senior Business Analyst you will be instrumental in driving strategic business solutions by providing expertlevel support and services to internal and external stakeholders ensuring business requirements are fully met and client expectations exceeded. You will lead efforts to review validate and optimize business processes across the companys programs and projects while serving as a strategic partner for business process improvement and technologydriven solutions.
- Leading the analysis documentation and reengineering of business processes to drive operational efficiency and align with strategic goals.
- Overseeing complex configuration tasks custom reporting and system setups while ensuring the business and technical environments are aligned for optimal performance.
- Acting as a trusted advisor to the PMO & Product team in developing and maintaining common processes procedures and documentation to support key strategic initiatives.
- Serving as a subject matter expert on the companys software products providing deep insights to help customers maximize the platforms value.
- Managing user accounts access controls and permissions within the companys platforms following best practices for security and operational integrity.
- Leading efforts to create and refine standard operating procedures related to technical environments and operational processes.
- Leading and creating customer demos training and workshops presenting solutions that cater to both technical and nontechnical stakeholders.
- Functioning as the primary interface between customers and IT/Development teams facilitating the resolution of issues managing escalations and handling requests for new or enhanced technology solutions.
- Engaging directly with stakeholders to lead the design testing and implementation of business process changes ensuring successful delivery of complex initiatives that enhance business outcomes.
- Collaborating with crossfunctional teams to influence and drive the completion of Statements of Work business rules validation pricing Levels of Effort and requirements gathering for new client requests.
- Serving as an escalation point for helpdesk support and leading advanced troubleshooting efforts in SaaS environments.
- Other duties as assigned.
Essential Knowledge:
- Demonstrated experience leading business process reengineering initiatives and developing strategies for crossfunctional collaboration.
- Proven ability to translate highlevel business requirements into detailed functional specifications and drive those requirements through implementation.
- Advanced proficiency in Microsoft Office Suite project management tools and business analysis software.
- Strong project management skills with experience in facilitating crossfunctional meetings leading initiatives and managing multiple priorities.
- Excellent communication skills with the ability to engage stakeholders at all levels including executive management technical teams and clients.
- Must be eligible to obtain and maintain the necessary Security Clearance for work being performed.
Essential Education:
- Bachelors degree; 5 years of experience as a Business Analyst or Senior Business Analyst in a software development or SaaS environment.
Essential Skills:
- Familiarity with Data Visualization/ Reporting skills (i.e. PowerBI Tableau or Quicksight) is a plus
- JIRA Administration certifications are a plus
Livanta LLC is an equal employment opportunity employer. All personnel processes are applied without discrimination on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military and veteran status or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability you may contact us ator
Required Experience:
Senior IC
Employment Type
Full Time
