Java Production Support
Java Production Support
Posted on :
10-04-2025
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1 Vacancy
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Job Description
Technical Skills Operating System : Windows UNIX LINUXEnvironments : DEV UAT PROD and DR serversVersion Control and DevOps tool : BITBUCKET (git) Kubernetes docker Jenkins ansible Bamboo (Need basic knowledge)DB : RDBMS Oracle 19CProgramming Languages : Java 8 J2EE Software AG Web methods (good to have) Shell Scripting Spring boot XML SOAP Web ServicesProtocols : FTP SFTP FTPS IPM MQ JMS Very string in SDLCWellversed with JIRA confluence and Service now Strong troubleshooting/problem solving abilitiesExcellent oral and written communication skills Willing to learn and adopt the new technologies quickly Functional knowledge on banking domain Payment applications is added advantageShould be very strong in Unix shell scripting Should able to work under pressure situations and willing to stretch during critical production issuesResponsible for making sure systems and applications run smoothly by identifying problems and providing smart workaround solutionsTroubleshot issues and should able to quickly amend big size payment files to correct the errors and get process through systemManage team ticket queue and resolve in timely manner. Develop and maintain accurate technical and user documentation. Troubleshoot minor and major system problems in a timely mannerMonitor and provide support to workflows and provide expert knowledge on all workflow designs.Provide 24 BY 7 operational support to all production practices on holidays and weekendsMonitor all alerts and escalate all issues for all procedures and systems.Coordinate with various teams and raise support ticket for all issues analyze root cause and assist in efficient resolution of all production processes.Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.Suggest product Improvements to enhance production support services
Employment Type
Full-Time
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