IT Technician III 2542
IT Technician III 2542
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 46655 - 66488
1 Vacancy
Job Description
Job Responsibilities
Under the supervision of the Network Services Team Manager the IT Technician III supports the colleges network infrastructure by troubleshooting maintaining and optimizing network systems to ensure reliable connectivity and security. This role provides technical support to faculty and staff manages system access and assists with backup and business continuity planning. The technician actively develops technical skills contributes to documentation and ensures compliance with IT standards. Strong customer service and problemsolving abilities are essential to effectively supporting the colleges technology needs.
- Providetechnical support and troubleshootingfor networked devices servers and local/widearea network (LAN/WAN) components.
- Assist in theinstallation configuration and maintenanceof switches routers firewalls and other networking hardware.
- Diagnose and resolvemoderate to complex networking issues including connectivity problems performance degradation and security concerns.
- Supportclient/server computing environments ensuring proper integration with network infrastructure.
- Utilizenetwork monitoring and diagnostic toolsto analyze and maintain system health and performance.
- Assist innetwork documentation including topology maps configurations and operational procedures for future reference.
- Work collaboratively with IT staff and vendors to deployhardware software and network upgradesin alignment with the colleges technology roadmap.
- Research and selflearn emerging technologies relevant to the colleges IT infrastructure and implement best practices.
- Maintain effective communication with faculty staff and stakeholders providing technical guidance and ensuring user needs are met.
- Prepare technical and nontechnical reports and documentation for management and stakeholders.
Minimum and Additional Requirements
This position requires a bachelors degree in information technology systems computer science or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for a bachelors degree on a yearforyear basis. Preferred certifications include CompTIA Network Cisco CCNA or equivalent industry certifications.
Preferred Qualifications
Ideal candidate will have a strong understanding of modern network support and experience troubleshooting network infrastructure servers and connectivity issues. Analytical and problemsolving skills and the ability to create and maintain technical documentation are essential. The ability to research and learn new technologies as needed is also essential. Excellent customer service and interpersonal skills are critical for effectively assisting end users collaborating with team members and communicating technical concepts to nontechnical stakeholders.
Additional Comments
Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance contact TTC Human Resources at 843.574.6201. The position is open and filled with preference given to applicants who apply byMarch 28 2025.
Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire official transcripts/certifications are required.International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment.
Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire official transcripts/certifications are required.International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment.
Unofficial transcripts may be uploaded to the application mailed to TTC Human Resources PO Box 118067 Charleston SC 29423 or faxed to 843.574.6682 or emailed in PDF format to by the deadline date and time.
Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).
Required Experience:
IC
Employment Type
Full-Time
