Business Analyst
Business Analyst
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1 Vacancy
Job Description
For one of our project based out of Denver we are looking for a Sr. Business Analyst who can work in a Hybrid fashion and work any 2 days a week out of downtown Denver office. Rest days can be worked remotely.
As a Senior Business Analyst youll function as a liaison between business users functional subject matter experts systems analysts and technical developers.
- Senior level BA with experience in eliciting requirements.
- Great to have Case Management System experience
- Great to have experience in Utilities Billing system.
- The Senior BA will Act as principal liaison for business stakeholders and as a key pointofcontact to Technology Services internal/external agencies and vendors on their behalf
- Partner with business stakeholders to identify problems/opportunities assist in developing these into project/initiatives and work within Technology Services to move these into the project pipeline.
- Prioritize and complete project backlog requests
- Lead and organize UAT coordination with the end user team
- Understandbusiness processes and system capabilities for complex integrated systems
- Work with vendors to understand system intricacies and process needs to advocate for the best possible solution
- Facilitate team understanding and elicit requirements for systems integrations and future state functionality
- Utilize Azure Dev Ops (ADO) for all project tracking purposes
- Create functional process fit/gap analysis documentation which identifies and recommends resolution of any process system and integration related gaps
- Make suggestions for any asis or tobe processes which are lacking and/or present a risk and help mitigate them before they become an issue
- May work with the QA team to support system testing
- May provide golive support and immediate postproduction support activities as needed
- Follow TS best practices: documentation project and change management processes
- Collaborate with business stakeholders Technology Services teams internal/external agencies vendors et. al to support the city of Denvers mission vision and goals.
Minimum 3 years of current professional level experience in Business Analysis which should include at least two years of experience performing leadlevel work for multisized projects including:
- Experiencegathering requirements for authoring and coordinating responses with RFP documentation as well as ensuring SOW documentation is completed accurately
- Managing process analysis and improvement activities which impact multiple teams/departments
- Identifying recommending and delivering recommendations which improve enterprisewide systems
- Performing technical process evaluation analysis along with recommending fixes for complex and highly integrated technology software system environments
- Creating process and system diagrams for current and future system and process documentation
- Delivering documentation converted for training or making course materials for end users
- Creating process handoff and system integration diagrams for all related systems
- Excellent team collaboration delivering results with peers customers and vendors
- Help technical and nontechnical team members understand how/why process handoffs impact requirements systems and integrations between systems
Additional skills required to be successful in the role:
- Excellent written and verbal communication skills
- Selforganization / selfstarting
- Customer experience focused
- Effective in facilitating customer engagements
- Problem analysis / root cause analysis
- Effective in preparing for and delivering presentations (varying material)
- Skilled in consensus building and conflict management
- Ability to effectively negotiate
Preferred Experience:
- Experience across a broad spectrum of Technology solutions
- ITIL/ITSM
- Agile/Scrum (ScrumMaster and or Product Owner experience preferred)
- Business Process Management (BPM)
- Lean Six Sigma / Lean process development
- Request for Proposal (RFP) process participation / coordination
- Statement of Work (SOW) development review and
- Vendor Management
- Change Management
- Business case development and delivery
- Business Intelligence (PowerBI or the like)
- Microsoft Office including Visio Azure DevOps
Required Experience:
IC
Employment Type
Full Time
