Field Service Technician

SEE YOURSELF AT ZIEGLER

Founded in 1914 Ziegler is a thirdgeneration familyowned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy if the customer is successful then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $37.00 to $49.00

Starting wage is dependent on skills experience education and location. Pay range may vary by 10 depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:

• Health Dental Vision and Life Insurance

• 15 days of PTO your first year accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account) Ziegler contributes up to $1000 taxfree each year

• ShortTerm and LongTerm Disability Insurance FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

• Safety Boot Reimbursement PPE & Uniforms provided

• Tool Insurance

• Safe clean and friendly work environment

• Diagnoses and repairs Caterpillar equipment including compactors excavators loaders dozers and other heavy construction equipment as well as agricultural equipment including tractors combines balers sprayers tillage equipment and planters in the area
• Responds to customer needs in a positive supportive and timely manner to ensure maximum value for work performed; a company truck is provided
• Using a high degree of independent judgment assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools which involve mechanical hydraulic gas diesel and electrical systems at branch or customer locations
• Maintains a clean and safe work area adheres to all safety procedures; maintains a service vehicle in a clean and professional manner and ensures the vehicle is always properly maintained
• Positively interacts with manager and team members to satisfy customer needs
• Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
• Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment.
• Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
• Documents labor addition of segments assuring that work order can be closed and billed as communicated with the customer
• Willing to respond to after hour emergency calls as directed by supervisor
• Identifies and communicates the need for parts for inventory
• Performs other duties as assigned/required

Qualifications:

• 2year technical degree or high school diploma and several years of comparable mechanic experience
• 5 years of relevant diesel equipment repair experience preferably some field experience
• Knowledge of hydraulics transmissions undercarriage track systems components electrical and fuel systems;
• Previous experience with CAT equipment; Challenger tractors combines or hay equipment; LEXION combines; AGCO RoGators TerraGators and SpraCoupes; Sunflower tillage equipment; or White Planters a plus but not required
• Possesses the ability to diagnose all equipment without supervision; is also able to read follow understand and communicate schematics.
• Personal characteristics: Desire to provide outstanding professional customer service strong attention to detail excellent problem solver committed and possesses written and verbal communication skills
• Ability to maintain safe and clean work environment
• Willing and able to respond to afterhour emergency calls as directed by supervisor
• Basic computer skills
• Own mechanic tool set
• Must have and maintain a clean driving record
• Class A CDL or willingness to obtain one within a defined period of time
• Obtain a DOT medical certification card
• Pass a DOT preemployment drug screen & physical
• Able to operate equipment safely
• This role is deemed safetysensitive and will be subject to a drug test as a preemployment requirement

Minimum Physical Requirements:

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing walking using hands talking hearing neck rotation trunk rotation stair climbing ladder climbing repetitive bending kneeling sustained squat forward reaching overhead reaching supine overhead reaching crawling bin lift high steps fingering/grasping able to use bolt box.
• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

At Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.