International Student Services Assistant

Job Description

When was the last time you changed the world In Virginia Techs Division of Student Affairs thats exactly what were doing every dayguiding nurturing and supporting students as they learn and grow into the leaders and worldchangers of today and tomorrow.

Were searching for an International Student Services Assistant to join the Cranwell International Center (CIC) team in Blacksburg VA to help us in our mission. The International Student Services Assistant reports to the Associate Director of International Student Services and provides excellent frontline support for Virginia Techs international students and visitors to Cranwell International Center. The International Student Services team ensures the universitys compliance with federal regulations governing the enrollment of international students issues immigration documents for newly admitted students and reviews and processes validation reports for international student alumni. The International Student Services Assistant will function as a Designated School Official (DSO) certified by the US Department of Homeland Security (DHS) utilizing the DHS Student and Exchange Visitor Information System (SEVIS). If you are interested in utilizing these skills to support our office which supports 3500 international students please continue reading.

Heres what you need to know about the role:

1. Youll join the Cranwell International Center a department that exists to articulate advocate and act in support of international students amplifying their contributions to the Virginia Tech community and to the advancement of the university as more globally oriented and internationally connected.

2. Youll report to the Associate Director of International Student Services. This position is a Regular Calendar Year 100 Staff appointment.

3. Youll be primarily responsible for supporting the International Student Services team by creating a welcoming experience for students at the front desk managing timely international student questions and providing basic immigration support.

4. Youll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

5. Youll be offered a salary range from $40000 $44000 plus a comprehensive benefits package which includes health insurance paid leave retirement tuition assistance VT discounts and so much more!

Required Qualifications

Associates degree and/or equivalent related experience.
Demonstrated customer service experience in a highvolume professional environment.
Demonstrated strong organizational skills and attention to detail.
Interest in learning about international student immigration regulations.
Demonstrated knowledge of and experience with professional office practices and procedures. Excellent communication organizational and interpersonal skills to interact comfortably and respectfully with faculty staff and students of diverse cultural backgrounds.
Proficiency in utilizing office software including Microsoft Word Excel PowerPoint and Outlook.
Demonstrated ability to work independently and manage competing priorities.
Demonstrated professionalism in handling confidential and sensitive information.
DSO eligible.

Preferred Qualifications

N/A

Pay Band

4

Appointment Type

Regular

Salary Information

$40000 $44000

Review Date

10/21/2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a handson transdisciplinary approach to preparing scholars to be leaders and problemsolvers. A comprehensive landgrant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive community dedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicine college Graduate School and Honors College. The university has a significant presence across Virginia including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.