Inside Sales Manager Genetic Science Carlsbad

Work Schedule

Environmental Conditions

Job Description

Coordinate and drive success for a team delivering service contracts to scientific labs.

Location:

This is an onsite position in our campus at Carlsbad CA. No relocation assistance will be provided.

Key Responsibilities:

• Lead mentor and manage a team of Tele Sales Representatives (TSRs) ensuring accountability for results and adherence to company standards.
• Daily mentoring to adherence of call flow and telesales processes with QA
• Lead a pipeline of customers to meet an individual sales goal
• Conduct daily oneonone meetings with TSRs to provide mentorship feedback and personalized development plans encouraging individual and team growth.
• Uphold and carry out all company policies procedures and the code of conduct setting the tone for integrity and ethical behavior.
• Drive strategic business plans for the sales team that align with the companys longterm growth and profitability goals.
• Assess team proficiencies regularly identify skill gaps and communicate training or resource needs to drive continuous improvement.
• Serve as a role model by demonstrating outstanding behavior in personal character dedication organizational skills and advanced sales techniques.
• Supervise lead list management and sales forecasting ensuring accurate reporting and timely followup on opportunities.
• Support TSRs in resolving critical customer concerns and negotiating complex contracts.
• Collaborate with crossfunctional teams including Sales Operations Field Sales and Service Teams to align on strategies and ensure operational efficiency.
• Regularly take calls from TSRs to close the sale

Qualifications:

• Bachelors graduation preferred
• Experience: Minimum of 3 years of sales management experience of B2B/B2C sales preferably within the science medical or similar industry.
• Leadership: Ability to motivate and develop a team drive performance and deliver results.
• Sales Savvy: Shown success in process adherence negotiation closing deals and meeting or exceeding sales targets.
• Communication: Outstanding written verbal and social skills in English with the ability to engage effectively across diverse audiences.
• Technical Skills: Proficiency in Microsoft Office tools (Outlook Word Excel) and familiarity with CRM systems; experience with CPQ tools is a plus.
• Industry Knowledge: Understanding of scientific equipment and services is desirable but a strong ability to learn quickly is important.
• Sales Techniques: Skilled in cold calling probing and closing with a proven ability to engage and establish links with customers.

Additional Preferred Skills:

Skilled in analyzing sales data to boost team performance tracking metrics and using scorecards to monitor progress.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave 3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short and longterm disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Manager