Application Administrator PACS VR
Application Administrator PACS VR
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Receiving general direction from the Senior Applications Manager the Application Administrator is responsible primarily for the management and support of all aspects of the PACS & VR and also provides support for the MagView application. Additionally this individual will act as a liaison regarding PACS & VR initiatives within the department and will work closely with the Informatics Project Office and may participate in multifunctional and crossorganizations project teams. Project teams may be comprised of vendors Informatics application and system support teams as well as departmental operation managers and line personnel.
The Applications Administrator role includes but is not limited to:
Human Capital Management:
- Demonstrating Customer Service philosophy when interacting with employees and business partners.
- Collaborate and communicate effectively with colleagues other hospital personnel and vendors for application and process related issues activities and initiatives.
- Attendance at tradeshows and conferences relevant to the position (e.g. RSNA HIMSS and SIIM) as deemed necessary.
- Attends and participates in Departmental/Hospital meetings.
- Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
Business Process Management:
- Processflow Mapping Mapping for primary business operations mode (Registration Ordering Scheduling Image Acquisition Image Viewing Diagnostic Reporting and Viewing Billing Management Reporting and Viewing)
- Workflow Mapping Role based mapping for primary business endusers (Administrative Technologists Radiologists)
- Data Mapping Mapping data within and between primary business systems/applications.
- Prepares reports on all aspects of PACS & VR for managers and division administration as appropriate or directed.
- Conduct quarterly analysis of all relevant PACS & VR Service Requests with goal of discussing/mitigating/remediating major issues.
- Lead the effort to define and deploy standard operating procedures as it relates to the administration support and maintenance of:
- PACS & VR applications
- Integration between applications
- Scheduled and Unscheduled Downtime
- Communication with users
- Disaster Recovery
- Ensures all Department Hospital JCAHO and OIG compliance guidelines are met.
Systems / Application Management:
- Testing End to end testing of process flows workflows and data flows. Develops maintains and executes QC/validation test plans associated with upgrades of PACS MagView and VR
- Training Educating and/or coaching colleagues and endusers on process flows workflows and data flows. Provides user training for PACS MagView and VR applications. Train the trainer approach
- Work closely with the Informatics Systems Manager to ensure the smooth running of the underlying architecture associated with the PACS components e.g. application database web tablets interfaces integration storage subsystems and disaster recovery systems.
- Participates in the monitoring maintaining upgrading and/or reengineering of VR and related interfaces.
- Provide support in the event of technical issues or problems associated with PACSVR MagView and their subcomponents.
- When necessary the escalation of issues to vendors and Senior Systems Manager.
- Monitor Service Requests generated for PACS PowerScribe360 MagView and associated subsystems to ensure timely responses and closure of all requests.
- Performs other functions as required and/or assigned.
Project Management:
- Responsible for communicating to project sponsors stakeholders team members and Imaging Leadership all relative project information.
- Incorporates standard deliverables for People Process and Technology components for every project.
- Owns the development management and of all project plans and schedules.
- Identifies escalates and manages project risks and issues to resolution.
- Responsible for project administration to include but not limited to scheduling meetings reserving conference rooms and conference dial in numbers creating and distribution of agendas meeting minutes schedules risk/issues logs and status reports.
Required:
- 35years of experience with Information Systems (IS) technology architecture and/or software platforms.
- 35years of Picture Archiving and Communication System (PACS) and Voice Recognition (VR) System experience required.
- Excellent written and verbal communication skills
- Able to work in a dynamic and fast paced health care environment.
- Participates in after hours oncall rotation
- Must be able to work weekends
Preferred:
- CIIP or equivalent
- Bachelors Degree
- Experience with healthcare information systems and/or Radiology operations.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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