Business Analyst - Banking Operations Automation
Business Analyst - Banking Operations Automation
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Business Analyst Banking Operations Automation
CRM Subject Matter Expert (SME)
Location: Papua New Guinea
Experience: 5 10 Years
Job Summary:
We are seeking an experienced Banking Operations Automation Business Analyst (BA) to work closely with business stakeholders identify requirements and support the automation of banking processes. The ideal candidate will be responsible for gathering business requirements preparing RFP documentation evaluating vendor proposals and contributing to the deployment of automation solutions within banking operations. Strong proficiency in Excel and PowerPoint is essential along with a solid understanding of banking processes and automation opportunities. Technofunctional experience is highly desirable to bridge business needs with technical teams.
Key Responsibilities:
- Stakeholder Engagement: Collaborate with key stakeholders across the organization to identify business requirements for automating banking operations and processes.
- Requirement Writing: Document business and functional requirements in clear concise language for the automation of banking operations.
- Subject Matter Expert (SME) Contribution: Add insights and expertise as an SME in the requirementsgathering process ensuring that the automation solution meets both business needs and technical capabilities.
- Finalizing Requirement Documents: Finalize detailed requirement documentation ensuring alignment with stakeholders and clarity for vendors and implementation teams.
- RFP Documentation & Issuance: Prepare RFP (Request for Proposal) documentation ensuring it includes comprehensive requirements project scope and vendor evaluation criteria. Issue RFPs to appropriate vendors.
- Vendor Evaluation and Demos: Coordinate and manage vendor demos evaluating vendor capabilities and alignment with business requirements for automation solutions.
- RFP Scoring: Manage the RFP scoring process to objectively evaluate vendor submissions and ensure a transparent vendor selection process.
- Vendor Recommendations: Provide recommendations for vendor selection based on the RFP scoring process demos and alignment with business needs and automation goals.
- Excel and PowerPoint Skills: Utilize Excel for data analysis and vendor evaluations and create professional PowerPoint presentations for stakeholder communication and leadership updates.
- Banking Process and Automation Knowledge: Demonstrate a strong understanding of banking processes and identify automation opportunities within operational workflows to improve efficiency and reduce manual intervention.
- TechnoFunctional Expertise: While primarily businessfocused the ideal candidate will possess some technofunctional experience to liaise effectively with IT and development teams during the solution design and implementation phases.
Required Skills & Qualifications:
- Strong Excel skills for data analysis process mapping and tracking vendor evaluations.
- Advanced PowerPoint skills to create clear impactful presentations for business stakeholders and leadership.
- Strong business and functional requirements writing skills with a clear focus on automation opportunities.
- Proven experience in banking operations with an understanding of how automation can streamline processes and improve operational efficiency.
- Experience in preparing RFPs managing the RFP process and evaluating vendor submissions.
- Technofunctional skills with the ability to bridge the gap between business teams and IT or technical teams.
- Experience in vendor management and conducting vendor demos.
- Strong communication and collaboration skills to engage with stakeholders and vendors effectively.
- Ability to work independently manage multiple priorities and meet deadlines.
Preferred Qualifications:
- Bachelor s or Master s degree in Business Administration Information Systems or a related field.
- Experience with automation tools or platforms used in banking operations (e.g. RPA tools workflow automation platforms).
- Experience in Business Analysis (BA) within banking operations or financial services.
- Certifications in Business Analysis or Process Automation (e.g. CBAP Lean Six Sigma) are a plus.
- Familiarity with banking software solutions and their role in automating core banking operations.
banking operation,business analyst,banking operations,data analysis,techno-functional expertise,requirements gathering,automation,operations,collaboration,process mapping,rfp documentation,powerpoint,business analysis,documentation,communication,excel,rfp,vendor management
Employment Type
Full Time
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