Automotive Dealership Service Advisor
Automotive Dealership Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Leader Automotive Group is a wholly owned subsidiary of AutoCanada a publicly traded company. Leader Automotive is AutoCanadas first footprint into the U.S. market and we currently have 10dealerships consisting of 23different franchises and over800 employees. We have a strong presence in the Chicagoland area with 8dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
We are searchingfor experiencedenergetic and customer focusedprofessionals to fill service advisor positions forour highvolume service center at Hyundai of Palatine. We have an abundant amount of business as well as astateoftheart facility. We can offer an extremely competitive pay plan and an exceptional benefit package.This job is a rare opportunity for the right candidate.
Benefits
Health Dental & Vision Insurance
BCBS Health & Wellness Discounts/Programs
Life Insurance
401(k)
Paid time off / Vacation
Growth / Advancement Opportunities
Employee Vehicle Purchase Policy
Above Average Industry Pay
Publicly traded organization / stability
Employee referral bonuses
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
Ensure the daily inventory of technicians time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems warranties services and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Must have at least 1 year experience in automobile service write ups
Experience with CDK is a plus
Selfmotivated organized and driven to succeed
Must possess a valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
