Customer Care Sales Specialist
Customer Care Sales Specialist
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Job Description
Do you love helping people Do you have a fun and upbeat attitude Are you looking for a career where you can make a difference. We are seeking energetic individuals to join our unique and fastpaced customer care department. If you are looking for a career not just a job then we are looking for you.
Our Promises to Our Guests:
- One low price plain and simple always
- Relaxed shopping experience
- Financial solutions for today and your future
- Real cash value for your trade
- The right vehicle at the right time
- You cant buy the wrong vehicle
- Dependable service to meet your needs
Our Promises to Our Team Members:
- Unconditional dedication to excellence
- Honesty and integrity in all decisions
- Respecting the uniqueness of every individual
- Encouraging you to make a difference
- Championing your lifelong learning
- Supporting you and your family
- Giving back to your community
In this role you will be the link between the buyer and their future vehicle. You will assist the guest with questions regarding the company perspective vehicles and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an inhouse training team dedicated to your success offering online and instore training programs to not only help you grow in your job but also your career.The preferred candidate will have an upbeat and positive attitude with a passion for outstanding guest experience.
Hours & Pay
- Schedule of 9am6pm MondayFriday every other Saturday
- Pay is $17$19/hour based on experience
Rydell Perks and Benefits
- Health vision and dental insurance with family and child coverage
- Short and longterm disability insurance and life insurance at group rates
- After 1 year a 401(k) with company matching dollars up to 4
- Paid time off
- Discounted carwashes
- Discounts to service on your vehicle
- Discounts on vehicle parts
- Time to give back to the community with paid time off to volunteer.
- $100 in your paycheck monthly when you lease a vehicle from Rydell
- Ability to grow within the company. We dont want you to just have a job we want you to have a career.
What you will be doing
- Engage directly with guests who reach out with car buying questions
- Hand off guests to sales specialist at the appropriate time
- Respond quickly to internet phone text and live chat inquiries
- Help guests find the best vehicle that fits their lifestyle need
- Follow up with guests that are not ready to purchase currently
- Participate in team & process development sessions
- Keep positive relationships with teammates sales teams and all dealership teammates
- Utilize internal guest relationship management tool
- Research to find the best solution for the guest and their needs
- Use correct grammar when communicating with guest
Skills You Will Need
- Demonstrate strong communication skills (written verbal and listening).
- Team player attitude
- Prompt and courteous
- Quick learner
- Willingness to grow and learn
- Flexibility to shift schedule as needed
- Ability to adapt and change with the needs of the company
- Enthusiastic personality
- Upbeat positive smile on the phone
- Must have strong computer skills
- Professional work ethic
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drugfree work environment. Applicants must be willing to submit to a preemployment background check and drug test.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
