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You will be updated with latest job alerts via emailSimpson StrongTie is a leader in engineered structural connectors software and solutions for the building industry. We maintain a reputation as a trusted manufacturer partner and corporate citizen committed to our customers and employees.
Our founder Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson StrongTie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer stronger structures.
Learn about our company culture directly from our team.
YOU
As a Building Technology Software Support Technician you will be responsible for providing support for engineering and design services performing back checks and component review for projects submitted by Simpson StrongTie customers.
WHAT YOULL BE DOING of Time)
Assist in completing reviews of truss and EWP component design working with Simpson StrongTie Engineering/Design Services used by Simpson StrongTie building technology customers. 80
Provide remote technical support for branch building technology customers. 5
Test future software versions before releases to help improve Simpson StrongTie technology offering to better support regional needs. Communicate with the software development team providing feedback on testing. 5
Conduct customer health checks and coordinate with team and branch building technology customers about release notes challenges software updates webinars etc. 5
Assist with new customer implementation that includes preparing implementation materials and hardware performing software installations occasional onsite and remote training and continual customer support as needed to achieve customer proficiency. 5
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above youve got what it takes. Perhaps some of the following would be helpful too:
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
While performing the duties of this job the employee is frequently required to stand walk sit see talk and hear. While performing the duties of this job the employee may occasionally push or lift up to 50 lbs.
WORK ENVIRONMENT
This job operates in both a professional office environment customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers phones printers/scanners etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL REQUIRED
This job requires approximately 5 domestic travel.
WORK STATUS & LOCATION
This fulltime exempt position is fully remote. The ideal candidate will reside within the Northeastern region of the United States.
RELOCATION
Relocation is not available for this position.
PAY
$65200 $104300 / year
* Posted pay range is based upon national average and may vary depending on geographical work location.
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REWARDS AT SIMPSON STRONGTIE
We recognize and reward employees with a carefully designed and comprehensive rewards package including competitive compensation quarterly bonuses or commission and firstrate benefits. May exclude some positions such as seasonal jobs.
Please note all job offers are contingent upon a successful background investigation and drug test. Simpson StrongTies drug policy is based upon Federal Law and therefore will screen applicants for amphetamines including methamphetamines phencyclidine and opiates.
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Company: Simpson StrongTie Company Inc.Full-Time