Manufacturing Site Quality Manager
Manufacturing Site Quality Manager
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1 Vacancy
Job Description
Our large customerfocused Memphis site has an immediate opening for an experienced Site Quality Manager!
How will you make an impact
In this role you will drive continuous improvement through the development and implementation of Quality processes systems tools and techniques for the entire manufacturing site. Provide exceptional support to customers team members and shareholders.
What will you do
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- Recruit interview and hire Quality Engineers OBA (outofbox audit) personnel and Quality Analyst resources.
- Communicate criteria to recruiters for Quality Engineers OBA (outofthebox audit) personnel and Quality Analyst candidates.
- Coach Quality Engineering staff in the interviewing/hiring process.
- Monitor team member turnover; identify key factors that can be improved; make improvements.
- Identify individual and team strengths and development needs on an ongoing basis.
- Create and/or validate training curriculum in area of responsibility.
- Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer.
- Create and manage succession plans for Quality function.
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics results against project timelines training documentation attendance records knowledge of operational roles and responsibilities and personal development goals).
- Solicit ongoing feedback from the Workcell Manager (WCM) Business Unit Manager (BUM) peers and team members on team members contribution to the Workcell team. Provide ongoing coaching and counseling to team members based on feedback.
- Express pride in staff and encourage them to feel good about their accomplishments.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve key operational metrics and the achievement of organizational goals.
- Coordinate activities of large teams and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in the area of responsibility.
- Provide a weekly communication forum for the exchange of ideas and information with the department.
- Organize verbal and written ideas clearly and use an appropriate business style.
- Ask questions; encourage input from staff.
- Assess the communication style of individual team members and adapt their communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Know and understand the campuss strategic directions.
- Define develop and implement a Quality strategy that contributes to the campuss strategic directions.
- Develop an understanding of the workcell business strategy as it pertains to Quality.
- Provide regular updates to BUM WCM and the Operations Manager on the of the strategy.
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks elimination of nonvalueadded processes or complete reengineering of processes and systems).
- Utilize tools to monitor departmental cost and cost trends striving continuously to improve value.
- Provide feedback to peers (BUMs WCMs and Functional Managers (FMs) on cost and cost trends.
- Prepare timely forecasts for the department.
- Compare forward forecast results to historical actual results for trend assessment and analysis.
TECHNICAL MANAGEMENT RESPONSIBILITIES
- Drive continuous improvement through trend reporting analysis and metrics management.
- Assess the adequacy of datagathering methods utilized by the work cells.
- Assure that procedures and work instructions are efficient and not redundant.
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are best in the field.
- Demonstrate a commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Understand and drive regulatory and compliance certifications as appropriate (i.e. regulatory requirements surrounding ISO9000 ISO14000 QS9000 BABT TUV). Act as the companys quality management representative (QMR).
- Establish new measurement systems if/where possible.
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
- Ensure 100 adherence to all company policies and procedures (i.e. Health and Safety Quality).
- Ensure all sensitive and confidential information is handled appropriately.
- Adhere to all safety and health rules and regulations associated with this position and as directed by the supervisor.
- Comply and follow all procedures within the company security policy.
How will you get here
Education:
Bachelors degree in engineering quality management or related discipline
Experience:
- 7 years of quality experience preferably in a manufacturing environment with at least 2 years of experience in a supervisory role required.
- Experience in building quality management systems quality teams and developing a culture of quality excellence
- ISO 9001 experience
- Auditing and ISO certification and implementation experience needed
- Experience working in large highvolume fastpaced customerfocused environments highly desired
What can Jabil offer you
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Apply Today!
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Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil/Careers site as a result of your disability. You can request a reasonable accommodation by sending an email to or callingwith the nature of your request and contact information. Please do not direct any other general employment related questions to this email or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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Required Experience:
Manager
Employment Type
Full-Time
