Automotive BDC Manager Experience Required
Automotive BDC Manager Experience Required
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive highlyspecialized training for each position within our organization complete with onthejob training and ongoing personal development.
Benefits
- Health vision and dental insurance
- 401K plan
- Paid time off
- Opportunities for advancement
Responsibilities
- Maximizesales and profitability of the center to agreed levels of performance
- Collect and analyze metrics/run reports
- Support staff and clients by handing escalated calls/situations
- Your team of representatives will be responsible for the following:
- Outbound calls following up with internet leads and unsold showroom traffic
- Inbound calls from sales customers
- Answer customer questions promptly with honesty and accuracy
- Forecasting goals and objectives
- Inventory pricing assistance. Manage photos and descriptions of inventory
- Standard reporting managing set shown and sold appointment percentages.
- Tracking of inbound and outbound contact volume by method
- Working closely with other department managers and GM
- Recruit hire manage and monitor the performance of all departmental employees
- Manage online reputation through review sites
Qualifications
- Two years of department management experience
- Excellent training and coaching experience
- Well organized and detailed approach to outcome reporting
- Understanding of Internet Consumer communication practices
- Exceptional leadership skills
- Ability to maintain calm in a pressure packed and active environment
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
