Senior IT Engineer
Senior IT Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission and thats where you come in!
At Duolingo youll join a team that cares about finding innovative solutions to complex technical problems running countless experiments 300 at a time! with our massive user base to make datadriven decisions and educating our users and employees alike. Youll have limitless learning opportunities mentorship and collaboration with worldclass minds and a variety of projects with large scopes while doing work thats both fun and meaningful.
Join our lifechanging mission to develop education for our half a billion (and growing! learners around the world.
You Will...
- Manage optimize and secure our SaaS application portfolio including overseeing our identity management system.
- Lead IT automation projects improving security workflows and infrastructure as code.
- Develop automation for employee lifecycle processes streamlining account provisioning device enrollment and software access.
- Support IT Helpdesk and Workplace Tech Teams assisting with system integrations and troubleshooting.
- Continuously enhance IT systems using feedback and best practices to drive efficiency.
- Troubleshoot network identity and security issues ensuring reliable and secure IT operations.
- Identify inefficiencies propose automation solutions and introduce new technologies to improve IT workflows.
You Have...
- 5 years of experience in IT Operations with a broad skill set in IT infrastructure and SaaS management.
- Advanced experience in identity and access management (IAM) with handson management of platforms like Google Workspace and Okta.
- Handson experience using infrastructure as code to automate IT systems.
- Strong experience managing a fleet of computers through an MDM system like Jamf demonstrating an understanding of device management in a distributed environment.
- A proven track record of leading projects wrangling complex problems proposing innovative solutions and focusing on results driven by metrics.
- Familiarity with version control tools like GitHub and experience using AWS or GCP for CI/CD pipelines contributing to automation and DevOps practices.
- Experience building Slack Bots and using automation with Bash Python to design effective solutions for various scenarios.
- Excellent communication and prioritization skills with solid customer service awareness and the ability to work well with others across different levels of the organization.
- Expert knowledge in Apple macOS and a solid understanding of network fundamentals.
Exceptional Candidates Will Have...
- Over 7 years of IT operations experience in IT Operations
- Advanced knowledge in scripting and automation capable of writing custom scripts to automate repetitive tasks and enhance system integrations.
- Exceptional proficiency in integrating and optimizing development workflows with version control systems and cloudbased CI/CD pipelines to facilitate seamless operations and team collaboration.
- Active participation in IT knowledgesharing initiatives such as writing technical documentation leading internal training or presenting at industry events.
- A history of mentoring team members and leading by example in both technology adoption and process improvements fostering a culture of learning and growth.
- Demonstrated ability to identify inefficiencies and implement innovative solutions that improve IT systems and processes showcasing creativity adaptability and a commitment to continuous improvement.
- Experience with VPN solutions like Tailscale or extensive experience in troubleshooting wireless issues and implementing RADIUS for wireless authentication indicating a solid ability to enhance network security and efficiency.
We post a multilevel salary range for all of our roles.
This is not inclusive of the rest of our awesome portfolio that includes equity compensation and worldclass benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to skills experience education and internal equity.
Take a peek at how we care for our employees holistic wellbeing with our benefitshere.
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation please contact.
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
By applying for this position your data will be processed as per theDuolingo Applicant Privacy Notice.
Required Experience:
Senior IC
Employment Type
Full Time
