Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Advisor
New Bern Auto Group is looking to expandour team to assist withour growing customer base. We are looking for individuals who are organized and detailed witha strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicatewith customers to determine their vehicular issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles.Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide anexcellent work environment with investments in our employees and facilities.
What We Offer
- Competitive Pay Plan
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Service Advisor responsibilities:
- Meet and Greet customers and perform an initial write up
- Consult with technicians regarding necessary repairs and maintenance
- Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits
- Answer questions about service scheduling completion times drop off and pick up of customer cars.
- Managing Department workflow and scheduling
- Maintaining a positive customer relationship to ensure repeat business
- Making sure all customersinvoices match estimates and process payment for invoices
Applicant qualifications:
- Quick learnerin computer operating systems
- A strong understanding of automotive technology and the auto industry
- Excellent customer service interpersonaland communication skills.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
