OSI Clinical Account Manager

Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people inspire hope and transform lives. We accomplish this by providing exceptional progressive and costeffective fitness performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team understanding our business recognition peoplefocused accountability continuous innovation and trust and integrity which are the foundation for our unique culture.

Position Summary:

Reporting to the Sr. Account Manager the OSI Clinical &/or Account Manager in addition to clinical responsibilities serves as the first point of client contact and is responsible for maintaining and growing existing relationships as well as cultivating new ones to drive increased new services.

Essential Duties and Responsibilities:

• Develop and manage staff through hiring process onboarding training and development opportunities disciplinary action and performance management processes; build and maintain employee engagement; ensured the clinics are appropriately staffed with require competencies.
• Manage and support the daily operations of the client facilities; serves as primary clinical support for team.
• Identify develop and execute on client service strategies in support of short and long terms goals.
• Responsible for the creation and delivery of biannual strategy analytics and reporting and principal owner of the client relationship.
• Manage day to day costs revenue and overall fiscal success of client accounts; develop and implement action plans to improve overall account performance to goals and expectations.
• Support negotiations for client renewals.

Core Competencies:

• Exhibit Integrity
• Communicats Effectively
• Develops Others
• Convey Appreciation
• Drives service excellence
• Strategic Thinker
• Results oriented

Qualifications:

• Education:
  • BS or MS in clinical field
• Work Experience:
  • 1 year of management/leadership experience
  • 3 years with OSI preferred
  • Experience in Onsite Occupational Healthcare preferred
• Certification/Licensure:
  • Certified and Licensed in the field they serve and state(s) they provide clinical coverage for
• Knowledge and Technical Skills:
  • Demonstrated track record of developing and motivating a high performing team
  • Proactive committee engagement and contribution
  • Demonstrated committee leadership
  • Demonstrated ability to develop and maintain strong strategic relationships

Language Skills:

• Ability to read write and speak English proficiently

Physical Demands:

Work Environment:

• Predominantly a remote position that requires up to 50 regional travel

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Salaried ranges listed are for full time 40 hour) employees. Additional pay such as incentive GAP overtime and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.