Senior Product Manager - Lara SaaS Platform
Senior Product Manager - Lara SaaS Platform
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Job Description
About Translated
Translated is a leading provider of AIpowered language solutions. Founded in 1999 by a linguist and a computer scientist we are on a mission to allow everyone to understand and be understood in their own language. We envision a world where people from different cultures can communicate seamlessly with unprecedented access to knowledge cultural exchange and business opportunities. To make this possible we combine the sensitivity and expertise of 500000 language professionals with stateoftheart artificial intelligence capabilities supporting over 360000 clients worldwide and making the most reliable translation AI available to everyone online at Lara Translate.
Were looking for a passionate Senior Product Manager to lead our core platform Lara and its key translation services including text and document translation tracks setting new benchmarks in the machine translation industry.
In this dynamic role you will drive the platforms evolution ensuring Lara remains at the forefront of innovation. Your leadership will be crucial in developing strategies fostering crossfunctional collaboration and delivering solutions that meet the diverse needs of our global users. This position offers the opportunity to significantly impact global communication fostering better understanding and collaboration worldwide.
What Youll Do
- Oversee the ongoing enhancement and expansion of the Lara SaaS platform setting a new benchmark for excellence to surpass industry standards and redefine user expectations
- Act as the voice of the customer within the organization ensuring that their needs and feedback directly influence product development and innovation strategies. Champion customercentric approaches in all phases of product planning and to drive greater customer satisfaction and loyalty.
- Develop and implement comprehensive strategies for text and document translation services aligning with the companys goals and market demands.
- Drive innovation within the platform by incorporating advanced technologies and methodologies that enhance translation accuracy and user experience.
- Work closely with engineering AI R&D marketing and customer support teams to ensure product features are wellintegrated and marketed effectively.
- Continuously evaluate and improve the user interface and experience based on feedback and usage data to enhance customer satisfaction and engagement.
- Define and monitor key performance indicators (KPIs) for the platforms services to measure success and identify areas for improvement.
Qualifications Required
- Minimum of 5 years in product management preferably in tech or SaaS environments.
- Strong understanding of web technologies and software development processes.
- Demonstrated ability to develop and implement comprehensive product strategies.
- Proven track record of leading crossfunctional teams and driving projects to completion.
- Excellent analytical and problemsolving skills with a capacity to use data in decisionmaking processes.
- Outstanding verbal and written communication abilities with experience reporting to senior management.
- Ability to thrive in a fastpaced changing environment and to handle multiple priorities simultaneously.
- Strong commitment to customer satisfaction and experience in utilizing customer feedback to improve products.
- Fluent in English with excellent verbal and written communication skills.
- Experience with AI technologies and machine translation is a plus.
This position requires daily inoffice presence so we are unable to accommodate fully remote work. However we value flexibility and offer the opportunity to work up to 48 days remotely per year allowing for a balanced and adaptable work experience.
Headquarter
Translated is hosted at Pi Campus a working environment immersed in nature where 7 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.
Benefits and Perks
- Gym
- Swimming Pool
- Kickboxing TRX and Pilates classes
- Table Tennis and Football table
- Kitchen and snacks
- Bonuses and incentives for employees who quit smoking ride a bicycle to work or adopt a child.
Learn more about our company: https://translated/workattranslatedonboarding
Diversity statement
At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equalopportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.
Required Experience:
Manager
Employment Type
Full-Time
