Associate - Digital Product Management
Associate - Digital Product Management
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Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold ourcompany valuesand powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
The Capabilities Enablement and Optimization (CE&O) Team is a key team within the International Card Services Centre of Excellence which recently brought together American Express consumer and commercial international issuing businesses to operate within a single business unit led by the President of International Card Services. The CE&O team is responsible for leading ICS Growth prioritization of capability enablement and tech capacity allocation across 28 proprietary issuing markets and 5 COEs .
How will you make an impact in this role
The successful candidate will enjoy working in a fastpaced environment where creative problemsolving and intellectual curiosity will be key to enhancing our ICS investments.
Responsibilities:
- Ownership & accountability of highlevel health of the train monthly reporting to senior leadership.
- Partner with Centre of Excellences (COEs) International markets LPM and technology teams throughout the prioritization and delivery lifecycle.
- Managing a wide range of general and complex intake requests with stakeholders and considering creative solutions where applicable.
- Be a direct point of contact for urgent queries and escalations & be able to respond in real time reprioritizing tasks when needed.
Minimum Qualifications:
- Analytical strong organizational skills & ability to work to deadlines
- Excellent Communications Skills both written and verbal
- Selfstarter with consistent record of effectively handling multiple initiatives concurrently; with ability to effectively prioritize conflicting demands
- High level of proficiency in Microsoft Excel and PowerPoint
- Proven relationship management skills and experience of building effective longlasting working relationships
- Thought leadership and intellectual curiosity. High degree of integrity and confidentiality comfortable speaking up for what is right as well as reporting/raising risks and concerns
- Flexible approach to work across global time zones when required
- Team player with a positive attitude and desire to meet and exceed expectations
- Prior experience working with International markets a plus
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
IC
Employment Type
Full-Time
