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Customer Service Representative

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1 Vacancy
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Job Location drjobs

Chantilly, VA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Functions Duties Responsibilities and Position Qualifications:

Were not just a workplace were a Great Place to Work certified employer!

Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

LOCATION: 4200 B Pleasant Valley Rd Chantilly VA 20151

HOURS: 10:30am 7:00pm; Monday and 9:30am 6:00pm; Tuesday Friday; and weekend coverage as needed

FULL TIME: Benefits Eligible

In this role you will:

  • Receive calls from physicians patients and internal staff regarding test results supply orders test verifications name changes billing adjustments and other miscellaneous information

  • Demonstrate excellent research problem solving and follow up skills

  • Troubleshoot and resolve ongoing problems

  • Demonstrate excellent communication and customer service skills both with internal and external client

  • Complete special projects and assist team members with various customer service tasks as needed

All you need is:

  • Familiarity with medical terminology

  • Strong computer literacy with good typing skills

  • Excellent research problem solving and follow up skills

  • Ability to troubleshoot and resolve ongoing problems

  • Excellent communication and customer service skills

  • To be a dependable and reliable team player

  • Ability to work independently and as part of a goaloriented team with a positive attitude

  • To be detail oriented with the ability to multitask and work in a fastpaced environment

    Scheduled Weekly Hours:

    40

    Work Shift:

    Job Category:

    Laboratory Operations

    Company:

    Sunrise Medical Laboratories Inc.

    Our Mission: Highest quality laboratory testing

    Our Passion: Helping people live better healthier lives

    When you join Sunrise Medical Labs you are well supported by everyone from colleagues and management alike. We have a warm welcoming culture which is laid back but professional. Our management staff is attentive and helpful and coworkers enjoy working together. Here you are not a number you are a vital part of our workplace community. And if youre motivated to standout well give you every opportunity to succeed and grow.

    Well give you:

    • Appreciation for your work

    • Lots of flexibility

    • A feeling of satisfaction that youve helped people

    • Friendly coworkers

    • Opportunity to grow in your profession

    • Management that you will admire

    • Fun events throughout the year

    • Free lab services for you and your dependents

    • A sense of belongingwere a community!

    New York Maryland New Jersey Virginia Washington DC W. Virginia

    Join us! We offer Medical Vision and Dental Insurance Short Term and LongTerm disability Voluntary term life 401K plus match Paid Time Off Paid holidays

    Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.


    Required Experience:

    Unclear Seniority

    Employment Type

    Full-Time

    Company Industry

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