To achieve Debt Management Services targets of the area assigned ensuring meeting PI Targets meeting the Target on Cost of Debt Management Services. Control bucket flow cases and focus on nonstarters. Ensuring documented feedback. Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with. Ensuring adequate Feet on Street availability areawise / bucketwise / segmentwise. Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs monitoring performance against set parameters and Weekly review with the Debt Management Services executives. Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies. Identify and manage training needs for the CEs. Support Debt Management Services officers in legal / police issues. Ensuring timely and profitable disposal of seized stock & safe custody of seized products Visit Random customers.
Required Qualifications and Experience
People Management skills. Demonstrated success & achievement orientation. Excellent communication skills. Negotiation Skills Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Affirmative in nature Strong Leadership Skills Clarity of thought and perseverance.. Exceptionally high motivational levels and needs to be a selfstarter. Working knowledge of computers.
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