At East Texas Mack we strive to make every customer a customer for life. Happy employees make happy clients and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.
Benefits
Medical
Dental
Vision
401k with Match
Paid Time Off
Paid Training
Company Holidays
Responsibilities
Provide technical service to vehicles and equipment.
Read job order observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
Follow checklists ensuring all critical parts are examined.
Examine protective guards loose bolts and specified safety devices on trucks and adjust as needed.
Testdrive vehicles to ensure that they run smoothly.
Tag all warranty parts and returns to warranty clerk.
Attend training classes and keep tabs on factory technical bulletins.
Develop and maintain positive relationships with customers to increase overall customer happiness.
Properly complete the service and/or repairs assigned by supervisor.
Complete all work according to the applicable safety requirements and published procedures.
Participate in and utilize to the best of ones abilities technical training as assigned by management.
Maintain your designated workspace in an organized and clean manner.
Ensure guest vehicles are returned as clean as they were prior to being serviced.
Show the utmost courtesy to all guests visitors and dealership personnel.
Make every effort to achieve the production objectives set by management.
Adhere to manufacturers policies and procedures as they relate to labor operations time and repair order documentation when performing warranty repairs and torque specifications.
Any other duties as outlined by the Service Supervisor and or management.
Qualifications
AT LEAST THREE YEARS OF DEALERSHIP OR FLEET EXPERIENCE REQUIRED
High school diploma or equivalent required
ASE certification preferred
CDL certification preferred
Teammate with a strong sense of dedication to the customer and service team
Selfmotivated and professional
Possess own tools
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
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