Description
Founded in 1989 CALNET Inc. has become one of the fastest growing privately held companies in the Technology Intelligence Analysis and Language Services consulting arena. Headquartered in Reston VA CALNET employees deliver true value to our customers by employing best practices worldclass technologies industry expertise in every project. CALNET is ISO 9001 ISO 20000 and CMMILevel III certified
As a Prime Government Contractor for U.S Treasury we are currently searching for a talented Data Center Operations Manager in Washington DC with a Secret Clearance
About the Job
You will be providing IT Infrastructure Operations Support Services (IOSS) to meet current and emerging operational requirements for Treasury Secure Data Network (TSDN) environment as a Data Center Operations Manager.
Job Requirements
Have 5 years experience managing Data Center Operations on a Government Contract. Data Center support is needed 365 days a year twentyfour 24 hours a day seven 7 days a week 24x7 at all primary Data Centers or the ability to monitor and respond onsite within a predefined SLA and remotely for services hosted by third party Cloud Service Providers (CSPs) within one hour of an incident that cannot be resolved remotely. The Data Center operations and administration services are the activities associated with the provisioning and daytoday management of the installed systems and software environment. Data Center operations services encompass major hardware and infrastructure software platforms including server platforms databases application servers operating systems IPbased networks and remote access services.
The Data Center Manager will be responsible for
- Daily Standup briefings and Daily Status Reports (SITREPs) are provided to the government PM and staff.
- Submit a weekly Desk Side Services Report which includes graphs and metrics that support the performance and SLA agreements.
- Submit a monthly Data Center Operations Report.
- Produce ad hoc reports as requested by Treasury management or the COR.
- Provide a monthly and quarterly reviews of performance metrics
- Data Center operations and administration services activities associated with the provisioning and daytoday management of the installed systems and software environment.
The Data Center Operations Manager is responsible for overall operation of Data Center contract staff to include ensuring reporting escalations and staffing are adequate to the needs. This may entail adjusting shifts to accommodate changes in call volumes and ensuring that staff is properly trained for the types of tickets received. In addition certain operational modes such as business continuity and disaster recovery demand planning and preparedness to ensure business resilience and agility. Changing business demands require an agile IT infrastructure that can rapidly transform the Data Center from IT expenditure into a valuebased business service capability. Data Center management provides coverage of systems IT Security business continuity and disaster recovery. Data Center staff are well versed in network management and will work alongside other teams in O&M and troubleshooting activities at a senior level. Senior Data Center staff are expected to have engineering as well as Administrator skill sets.
Required Skills
- Bachelors Degree
- U.S Citizenship and a Secret Clearance.
- 5 years experience in managing a Data Center Operations
This opportunity is in Washington DC
CALNET Inc. offers a competitive salary and a generous benefits package. This package includes medical dental vision life short and longterm disability insurances a 401(k)retirement savings plan and generous leave time.
CALNET Inc. is an Equal Opportunity Employer. EEO/M/F/D/V
Required Experience:
Manager