Customer Service
Customer Service
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Job Description
Company Overview
We are a rapidly growing tech company committed to providing topnotch customer experiences. Our team is dedicated to innovation and excellence offering products and services that make a difference in peoples lives. Join us to be part of a dynamic and collaborative environment that values talent creativity and integrity.
Job Overview
We are looking for enthusiastic and customeroriented Freshers to join our Customer Service team in Noida. This is a fulltime position with opportunities for growth and development. If you are passionate about helping others and have excellent communication skills we would love to hear from you.
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Roles and Responsibilities
- Handle customer inquiries via phone email and chat in a courteous and professional manner.
- Resolve customer complaints and issues promptly ensuring a positive customer experience.
- Provide product and service information to customers guiding them through their queries.
- Maintain detailed records of customer interactions transactions and feedback.
- Collaborate with other departments to address and resolve complex customer issues.
- Assist in the onboarding of new customers by providing necessary information and support.
- Identify opportunities to improve customer service processes and suggest enhancements.
- Meet performance targets and adhere to company policies and procedures.
Employment Type
Full-Time
