Community Life Service Coordinator
Community Life Service Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About The Community Builders (TCB)
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders Inc. (TCB) is one of Americas leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.
About Community Life
Community Life (CL) is The Community Builders (TCB)s placebased model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership.
Position Description:
Reporting to the Community Life Senior Manager in New Haven the Community Life Service Coordinator (SC) develops and coordinates support services for residents living at Unity Square. The SC will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other onsite opportunities for residents and working oneonone with residents to assist them in achieving their goals.
Community Life Service Coordinator role at TCB
- Participation and coordination of resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease violations
- Work with local organizations to successfully implement community engagement initiatives including the CL Questionnaire
- Develop and monitor progress of the Community Success Plan a datainformed strategic plan outlining site priorities strategies and activities to meet CL outcomes
- Track and report on progress as required by partners and funders to fulfill grant commitments
- Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities
- Conduct new welcome orientations for new residents
- Create consistent outreach and communication with residents including newsletters flyers telephone calls and doorknocking
- Cofacilitate workshops with Family Self Sufficiency Coordinator (FSS)
- Use of TCBs data collection and analysis systems CL Dynamics and Power BI to document services provided to residents and outcomes achieved
- Participate in ongoing professional development at least 12 hours per year that pertain to the SC position
- Recruit and lead volunteers and interns to assist on the site
- Other duties and responsibilities as requested
Knowledge Skills and Abilities:
- Experience working with families of diverse backgrounds and issues relating to financial mobility community engagement health and wellness and other social determinants of health
- Ability to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and services
- Capable of building and maintaining positive relationships with a wide variety of stakeholders including but not limited to residents senior staff volunteers interns and community partners
- Ability to collect track and understand data to assess programs and partnerships and inform strategies
- Operate in a timely manner with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners
- Excellent communication organization problemsolving and writing skills
- Knowledge of federal state and local policies affecting housing is a plus
- Ability to work some weekends and evenings is required
- Bilingual Spanish speaker strongly preferred
Education & Experience:
- Bachelors degree preferred Associates degree with 2 years of experience with a focus in social work human services public health or community development
- At least 2 years of overall professional experience working with seniors and people with disabilities in housing or human services agencies required
- Proficiency with MS Excel PowerPoint Word Outlook and other computer programs
- Previous engagement communication and collaboration with people of diverse socioeconomic and cultural backgrounds preferred
- Experience working with partners and site team members to implement programs and initiatives
- Knowledge of Yardi Property Management databases Dynamics and Power BI is a plus.
- Bilingual in Arabic / Spanish is a plus
Benefits
- Medical dental and vision insurance
- 12 Paid Holidays & tenurebased PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Taxadvantage accounts: commuter/parking medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential 24/7 Employee Assistance Program
The Community Builders is an equal opportunity employer.
Required Experience:
IC
Employment Type
Full Time
