Relationship Specialist Manager Individual Insurance
Relationship Specialist Manager Individual Insurance
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Job Description
Why you should join
At Bowtie we are on a mission to make insurance good again and build a topofmind health insurance company.
We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers model as a relationship manager your focus will be on understanding our customers needs and providing recommendations for their insurance planning without the pressure of sales quotas or incentives that could shape your judgment and advice.
If you are driven by a sense of purpose and eager to be part of a team that is reshaping the industry Bowtie is the perfect place for you.
About the Role
You will apply your professional knowledge and expertise to meet individual customers medical insurance needs and assist customers to find the best insurance solutions.
YourKey Responsibilities Include:
- Proactively analyze and assess clients insurance needs offering impartial professional advice particularly in complex cases such as VHIS switching and multipolicy holders.
- Effectively handle referral leads received from various marketing channels and the customer service team ensuring timely and professional followup through diverse communication channels such as phone calls WhatsApp and inperson or virtual meetings.
- Participate in offline marketing events periodically to foster relationships with current customers.
- Continuously gather feedback from customers and provide valuable insights to the customer proposition team to enhance productmarket alignment.
- Provide support for adhoc business projects as required.
Candidates with more experience can be considered for Senior Manager or Manager role
About you
- 35 years of work experience in the insurance sector or insurance agency/brokerage is mandatory. Candidates without prior insurance experience will not be considered.
- Proficient knowledge of individual insurance products and a solid understanding of insurance company operations.
- Possession of a professional qualification in financial planning is advantageous.
- Required to have completed IIQE Paper 1 and 3.
- Excellent written and verbal communication skills in both English and Chinese.
- Energetic personality with a strong ability to collaborate effectively within a team.
We Offer
Apart from a great career path and an opportunity to do good and do well we also offer:
- Competitive package
- Flexible working hours
- Benefits include medical/ dental coverage and wellness programs
- Fun cooperative and flexible startup culture
- Weekly sharing sessions and regular social gatherings
- Excellent learning opportunities with Professional Development Sponsorship
About Bowtie
We are the first licensed virtual insurer in Hong Kong.
We believe that insurance is fundamentally good and we are here to bring the good back through our passionate innovative and customercentric team.
By combining our deep domain expertise and our own proprietary modern technology we are building one of the most iconic categorydefining health insurance companies in Asia.
We take pride in moving fast all the time and our track record in moving ahead in the game. Our digital insurance platformis also ranked #2 in the world inSia Partners 2023 report.
As we grow were always looking for highly dynamic handson and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia apply to our opening today!
Information collected will be treated in strict confidence and used solely for recruitment purposes.
The company will retain all applications no longer than 24 months of which will be destroyed thereafter.
We are an equalopportunity employer. We do not discriminate on the basis of race sex disability or family status in the employment process.
Employment Type
Full Time
