Automotive Franchise Operator Fixed Operations Director Up to 200k Weekends Off Greater Chicago
Automotive Franchise Operator Fixed Operations Director Up to 200k Weekends Off Greater Chicago
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title:
Automotive Franchise Operator / Fixed Operations Director
Location:
Greater Chicago Area
Job Overview:
Christian Brothers Automotive is currently seeking a Franchise Operator to lead the team at this stateoftheart facility. This person will need to strive to provide unmatched service to both our customers and their vehicles while maintaining honesty and integrity in all communications and service recommendations. The Franchise Operator position is directly responsible for all aspects of the location operations.
Responsibilities include but are not limited to:
- Implement the Christian Brothers Automotive system to achieve store profitability goals
- Develop and implement local marketing activities
- Recruit hire and train local employees as required
- Followup communication with customers after repairs are completed
- Manage web portal and online presence
- Manage all employees through coaching and career skill development
Qualifications :
Qualifications:
- At least 5 years experience in automotive repair preferably in Fixed Operations and/or Service Management
- Must have strong interpersonal/communication skills
- Strong customer service focus
- Ability to effectively lead and manage service manager/writer position
- Ability to effectively lead and manage automotive technicians
- Solid track record in automotive repair estimating and repair order generation
- Significant experience in KPI reporting (ticket averages car count labor and parts reporting)
- Significant experience in retail sales/service
- Windows PC skills including MS Office
- TekMetric or similar shop management system experience
Physical Requirements:
- Being on your feet for the majority of the workday (standing walking etc)
- Occasionally lifting and carrying objects over 50 lbs.
- Driving manual transmission vehicles
- Keeping a brisk work pace in a highvolume environment
- Communicating clearly with customers and team members via phone and computer
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 290 CBA locations offer a modern facility equipped with manufacturelevel diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training fulltime live technician support and access to our private Technician Assistance Center.
All of your information is kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive is anAtwill employer.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
