Lead Business Process Analyst
Lead Business Process Analyst
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$ 104700 - 157100
1 Vacancy
Job Description
The Lead Business Process Analyst is a key role for the division responsible for customer data reporting dispensing systems analytics and new dashboard development. This position has visibility both internal and external along with exposure to senior management. The TCD Business Process Analyst reports to the Director of Digital and will support field sales teams as primary customers.
What You Will Do:
- Assists in development testing and implementation of TCD divisional Customer Service Reporting solutions via Wash Process Intelligence(WPI) software.
- Provides Microsoft Dynamics CRM support to TCD users.
- Create and maintain Power BI dashboards utilized by TCD users
- Ideal candidates will demonstrate product ownership in Power BI and Microsoft Dynamics and work directly with developers and other BAs to build out system needs
- Supports or facilitates building appropriate training materials relative to reporting or data entry
- Provides assistance in developing divisional hardware/software standards.
- Work closely with the business to understand the support requirements and needs.
- Reports on aggregate metrics to TCD leadership.
Minimum Qualifications:
- Bachelors degree with 8 years professional work experience or no degree and 12 years combined education and equivalent work experience
- 3 years of creating and maintaining Power BI dashboards utilized
- 3 years of Microsoft Dynamics CRM experience
- Advanced skills in Microsoft Office Suites specifically Excel
- No immigration sponsorship available for this role
Preferred Qualifications:
- 2 years experience custom report development
- 1 years customer/field experience
- 1 years training experience
- Strong technical understanding of PCs including software (i.e. Microsoft Office Microsoft Access VB Crystal Reports SharePoint Intellisync and Intranet/Internet)
- Strong interpersonal skills a welldeveloped sense of timing judgment and strategic thinking
- Advanced problemsolving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Proven effectiveness working with associates at all levels including senior leadership
Annual or Hourly Compensation Range
Benefits
Ecolab strives to provide comprehensive and marketcompetitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website view our benefits at jobs.ecolab/workinghere.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations applicants for certain customerfacing roles may need to:
Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Be fully vaccinated for COVID19 including a booster if eligible unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance with our application process upon request as to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.
Required Experience:
IC
Employment Type
Full-Time
