Assistant Operations Manager Cleaning Services
Location: Fort Wayne IN
Employment Type: FullTime Salaried Position
Salary Range: $50000 $55000 per year
Are you a proactive leader with a strong background in operations management A wellestablished company in the cleaning services industry is seeking an Assistant Operations Manager to oversee daytime janitorial accounts manage client relationships and drive operational excellence.
Key Responsibilities:
- Serve as the primary point of contact for clients addressing concerns and ensuring satisfaction.
- Build and maintain strong client relationships to enhance service quality and retention.
- Oversee daytime janitorial operations ensuring high standards in cleaning services and quality.
- Assist with hiring training and coaching employees in coordination with HR.
- Manage supply orders labor hours and operational metrics.
- Ensure compliance with company policies industry regulations and safety standards.
- Conduct site inspections and implement corrective measures as needed.
- Utilize various communication tools (email phone video conferencing and other platforms) to effectively interact with clients employees and management.
Qualifications:
- Minimum 2 years of experience in operations facility management or a related field.
- High school diploma required; postsecondary education in business or management preferred.
- Strong client relations skills with the ability to build and maintain professional relationships.
- Proficiency in computer skills including Microsoft Office (Word Excel Outlook) and other relevant software.
- Good presence and adaptability using different types of communication devices (phone email video conferencing mobile apps etc..
- Valid Driver s License with a clean driving record (must operate company vehicles).
- Experience in cleaning services facilities management or janitorial operations preferred.
- Strong leadership problemsolving and communication skills.
- Ability to pass and maintain a background check and drug screening.
Work Environment & Schedule:
- Officebased and onsite at commercial client locations.
- Frequent standing walking and lifting.
- Primarily daytime work with flexibility required for operations oversight.
- May require afterhours availability based on client needs and emergencies.
Why Join Us
- Competitive compensation $50000 $55000 per year) and benefits package.
- Opportunity for growth in a dynamic and fastpaced environment.
- Work with a dedicated team committed to operational excellence and customer satisfaction.
To Apply:
This is a confidential search. Qualified candidates should submit their resumes and a brief cover letter outlining their relevant experience. Further details about the company will be shared with selected candidates.